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Conversations

Recent Conversations
Conversations 1 - 20 of 4704
Photo of Dennis Monckton
Problem sharing files from pc with Edge browser (Microsoft Edge 40.15063.674.0) Winver 1703 (OS Build 15063.1506)
When we try to share a PC file through ShareFile Web on the Edge browser, it fails to complete.  Attached are two screenshots of the fail...
  • 1 me too
  • 0 replies
  • Question
Photo of Chris Anderson
Release Notes, Citrix Files for Mac, v4.4
We are pleased to announce that the Citrix Files for Mac, v4.4 app is now available for download.  Important Information Installation r...
  • 1 me too
  • 0 replies
  • Announcement
Photo of David Dodds
Send for review before signature
What I am about to suggest I believe that would be a key element for all companies seeking to have quality control present when sending d...
  • 1 me too
  • 2 replies
  • Idea
Photo of Christopher Akina
Users complaining about the Upload Location setting unknowingly reverting to File Box without notification.
The setting found in Citrix Files for Outlook > Options > Requesting Files > Upload Location, seems to revert to the File Box, maybe with...
  • 1 me too
  • 3 replies
  • Problem
Photo of David
How does one file an Abuse case where Sharefile.com is being used for Fraud and Illegal activity ?
How does one file an Abuse case where Sharefile.com is being used for Fraud and Illegal activity ? I could not find relevant information...
  • 1 me too
  • 0 replies
  • Question
Photo of Greg Francis
"Attach File" doesn't work and Citrix icon in Outlook is gray
A configuration on our newest computers is Outlook 2010 on Windows 10 (1803) and Citrix for Outlook 6.2.10.0.This configuration works for...
  • 1 me too
  • 0 replies
  • Problem
Photo of David Cox
Received upload notification email but I can't find the files.
A client uploaded a series of files to a request link from me. I received notification from Sharefile that he had uploaded. When I click ...
  • 1 me too
  • 0 replies
  • Question
Photo of Alex D
I can't copy a folder to a drive, with error code 0x8007054F
Hi, I am running Citrix Files version 4.3.109.0 on a Windows 7 PC.I have a folder in my Personal Folder titled Folder1. I have a subfold...
  • 1 me too
  • 0 replies
  • Problem
Photo of makhav
Unable send email in cURL
I am getting an error  {"code":"BadRequest","message":{"lang":"en-US","value":"Invalid Argument Shares.Items"},"reason":"BadRequest"}curl...
  • 1 me too
  • 4 replies
  • Question
Photo of Erik Steiner
Unable to get access token with OAuth2 Password Grant
Hey guys,we want to use the ShareFile API to create folders and share them with users of our company. We want to perform these actions vi...
  • 1 me too
  • 1 reply
  • Question
Photo of Christoph Link
Error while connection to ICAP AV server
Hi, integrating our StorageZone Controller 5.3 with ICAP RFC-conform Sophos SAVDI does not work. Each time a file has to be scanned there...
  • 1 me too
  • 1 reply
  • Problem
Photo of Daniel Dunn
Reports taking 24 hours to run
Hi, when we run admin reports they are now taking 12-24 hours to run!After we run the report it says that the report is pending and is st...
  • 1 me too
  • 0 replies
  • Problem
Photo of Joshua Hudson
Browser Out of Date when Signing into Outlook PlugIn
We are using the Sharefile plugin, version 5.3.1663.0 with Outlook 2016, Version 1808 Build 10730.20102.  I have a portion of my users re...
  • 2 me toos
  • 12 replies
  • Problem
Photo of Renato Dattilo
Browser out of date
2 users in my organization are experiencing this issue with the outlook add-in. Sharefile is greyed out - if you click on the icon for op...
  • 5 me toos
  • 20 replies
  • Problem
Photo of Christoph Link
HowTo preconfigure and SSO Citrix Files for Intune (iOS)
Hi, i’m looking for an option to configure the “Citrix Files for Intune” iOS App  with a predefined...
  • 1 me too
  • 0 replies
  • Question
Photo of Fabrizio Marchianò
Citrix Files script error on logon
Cannot logon on Citrix Files. Error script appear. Solution: reset Internet Explorer to default settings
  • 1 me too
  • 0 replies
  • Problem
Photo of Chris Anderson
Release Notes, Citrix Files for Windows, v4.4
We are pleased to announce that the Citrix Files for Windows app, v4.4 is available for download.  How to download: Users who have prev...
  • 1 me too
  • 2 replies
  • Announcement
Photo of Alex D
In my file explorer, the S: drive shows a limit of 100 GB but my plan is for unlimited storage.
I am running Windows 7 Professional and Citrix Files version 4.3.106.0. I also have beta features enabled.  In my File Explorer, I see t...
  • 1 me too
  • 2 replies
  • Problem
Photo of Ryan Orlando
Request Lists Question
In regards to the Request List workflow, when someone uploads a file to their assigned task, how long is that file kept?
  • 1 me too
  • 0 replies
  • Question
Photo of Sophia Su
Release Notes, ShareFile Web Application v18.46
We are pleased to announce the release of ShareFile Web Application v18.46 which includes the following changes. These changes will be av...
  • 1 me too
  • 2 replies
  • Announcement