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Conversations

Recent Conversations
Conversations 1 - 20 of 3664
Photo of Kim
Removing Guide Center button from dashboard...is this possible?
As the admin, can I remove the "blue" guide center from the Share File dashboard?  Or can each employee remove it as a personal setting? ...
  • 1 me too
  • 1 reply
  • Question
Photo of NCH IVR Laura L Hawley
Employee still has access to files moved to a folder they do not have access to
I have organized several main folders into Current and Archived with client folders nested inside.  This is so employees only have access...
  • 1 me too
  • 1 reply
  • Problem
Photo of Cynthia
Login Reports
I'm trying to chart how often our clients are logging into Sharefile - JUST LOGGING IN. Every time I generate a Usage Report (filtered t...
  • 1 me too
  • 8 replies
  • Problem
Photo of Michael Joseph
Display modified dates on ShareFile website
When migrating from local file storage to ShareFile, modified dates can be retained using either the GUI sync tool or the CLI sync tool, ...
  • 4 me toos
  • 6 replies
  • Idea
Photo of Chris Olson
Copy Users and Permission when copying folder/sub folder
Sharefile, I work in construction and am looking do to all document inflow/outflow management through Sharefile. I have to have strict u...
  • 5 me toos
  • 3 replies
  • Idea
Photo of R
Sharefile Drive Mapper folders/files missing
I am currently using Drive Mapper, ver. 3.5.120.1, on (5) windows 10 desktops.  Randomly when exploring our file structure on anyone of t...
  • 5 me toos
  • 16 replies
  • Problem
Photo of PhillipsPrintingCo .
Remote upload drag and drop window getting clipped
Our remote upload form drag and drop window is suddenly getting clipped/cutoff at the bottom of the frame. This is embedded in two web...
  • 1 me too
  • 0 replies
  • Problem
Photo of Richard
Incremental backup of Shared Folders to local folder - possible?
I want to have a scheduled local backup of everything in our cloud Shared Folders. Incremental or mirror/sync would work. Is this possibl...
  • 1 me too
  • 0 replies
  • Question
Photo of Daniel Dunn
Sharefile Encrypted Emails Printing
Hi, is there a way to print encrypted emails? We cant save them to our case management system as only the sender can view them. If we c...
  • 1 me too
  • 5 replies
  • Question
Photo of PhillipsPrintingCo .
Remote upload form drag and drop window getting clipped
Our remote upload form drag and drop window is suddenly getting clipped/cutoff at the bottom of the frame. This is embedded in two websit...
  • 1 me too
  • 0 replies
  • Problem
Photo of Heart Transformation
Single Sign On SSO Google
Can I integrate the SSO feature with Gmail account?
  • 1 me too
  • 6 replies
  • Question
Photo of Daniel Dunn
Reports Issue
Hi, we are trying to create a storage detail report, but it just says pending and doesnt produce one. We run this all of the time and we...
  • 1 me too
  • 5 replies
  • Question
Photo of Chris Anderson
Release Notes, ShareFile Web Application v18.7
We are pleased to announce the release of ShareFile Web Application v18.7. The following changes will be available to all customers in th...
  • 1 me too
  • 0 replies
  • Announcement
Photo of Muhammed Niyas
Manually expire OAuth token created with Shrefile API
Hi, I have created an OAuth2Token using username,password,clientId and client secret using ShareFile API. From the response, expiry time...
  • 1 me too
  • 0 replies
  • Question
Photo of Marc Kravitz
Edit Document Online
It seems like the Edit Online functionality is missing from ShareFile Web this morning. When I called support I was told: ...
  • 1 me too
  • 6 replies
  • Problem
Photo of Nilesh
Slow Upload of files using the API tools
Files are slow to upload and downloads with API tools, there hasn't been any improvement in the speed have observed it for several weeks ...
  • 1 me too
  • 0 replies
  • Problem
Photo of Tim
ShareFile is a SLOW product independent of how we access it..
We have been with your service for 10 months after switching from Dropbox. ShareFile started out slower than your competito...
  • 5 me toos
  • 11 replies
  • Problem
  • Acknowledged
Photo of Renee Adamaitis
Desktop App issues
I am trying to open files via the Desktop App, the files will never open and get stuck in the queue. Anyone else have these issues?
  • 1 me too
  • 4 replies
  • Problem
Photo of Herman
Allow Multiple Recipients in a Remote Upload Form
In a Remote Upload Form, there is only the option to select a single recipient from the drop down list.  In the product we switched from ...
  • 1 me too
  • 0 replies
  • Idea
Photo of Herman
Set timezone for all employees
Our offices are based in the Pacific Time zone (PST) but our ShareFile environment defaults for all new users to EST, a 3 hour time diffe...
  • 2 me toos
  • 0 replies
  • Idea