Bulk disable old client accounts
It would be nice to have the ability to select multiple clients and disable them, or even to be able to create a rule/query that if the c...
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Microsoft Office Desktop Application Integration With ShareFile
As a highly-regulated industry (Finance) the threat of ransomware is significant. In our industry, even if a file can easily be "restore...
Issue while removing contacts from group
I think there is an issue with ShareFile REST API group entity:
https://api.sharefile.com/rest/docs/resource.aspx?name=Groups
In partic...
OAuth refresh token expiration time
Hello, I tried to find an information about OAuth refresh token expiration time, but I was unable to do it. One thing I found in the for...
Does API handle two-step authentication?
I currently utilize the API for downloading a scheduled file from a folder. Since it will be mandatory to switch to two-step authenticati...
Feature Request Right Signature: Field criteria
As we bring in more forms to make templates, we come across limitations of what Right Signature can do. So here are some ideas of what w...
Adding SAML/SSO to an existing Sharefile Tenant - Account Mapping needed?
I have read the documentation on enabling SAML/SSO with Azure AD, however I have a basic question - We already have all our users enroll...
Create Callback URI for Desktop Application
Hello,I am currently developing on a desktop application and have been using sharefile's default callback uri to generate an access key. ...
Feature Request Right Signature: Template organization
Would like to be able to create folders in Right Signature to put templates inside of to organize them. Also, would like to be able to p...
Templates can't be applied
We are unable to apply a template to folders. Error states there is already a template. Anyone else have this issue?
Multiple issues including the payment going through and the KBA authentication
Our company switched to RightSignature in the summer of 2018 and after a few months of using it we are running into some major problems. ...
Sharefile Client User to be authenticated via SSO
Dear Sharefile Product Team,i am wondering if there are any plans to enable SingleSignOn for Client Users as well?We already have other s...
Problem Logging In to Share File using the Outlook Plug In
I am running Microsoft Outlook 2016 and I installed the Share File plug in. We re using an organizational account to access Share File. W...
Two-Step Verification: Option to send verification code via email
Due to employee users not having access to text message (SMS) or a direct line to receive the verification code via voice call, I highly ...
Drag and dropping attachments no longer convert to link after Outlook 365 update
My office just upgraded from an older version of Outlook and an in house Exchange server to Office 365. I reinstalled the Citrix Files pl...
When I click on any client or employee I get an error message
When I click on any client or employee I get an error message"There was an error in the application and the operation cannot be completed...
Prevent users from editing same file at same time? (other than Check Out)
I know there is the check in check out feature for this, but... We are used to our in-house file server, and if someone opened an AutoCAD...
Connecting over Implicit SSL/TLS (Port 990) using LFTP
I'm attempting to connect to a ShareFile site via FTPS on a linux(ubuntu) server and the only program I can use is lftp. The site is only...
Sharefile API permissions
Hi everyone,I'm totally new to Sharefile API and it looks a bit complicated for me so here is my situation:My team is currently using Sha...
Scam emails using Sharefile name
Individuals in our company have received emails pretending to be from sharefile telling people their "important files are bout to expire/...
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