Client is uploading a file from a request list - receive an pop error
Client is uploading a file from a request list - receive an pop error: ShareFile API Error Unknown error (401){"Code"=>"Unauthorized"."me...
Conversations
Recent Conversations
Conversations 1 - 20 of 5018
RightSignature API - Auto fill Initial in all the other pages
Hello Team, We have a legal agreement document where the customer has to enter their Initial in multiple places. Is there any way to ...
Files are being uploaded in raw format
I am able to upload files by using Sharefile API (PHP). But all those files are being uploaded in some raw format.Here is my code using t...
Started getting "invalid_client" error today using password grant
I have a very basic, intranet page we use to give employees access to documents we've uploaded. It's been working very well up until toda...
Release Notes, Citrix Files for Windows, v4.6
We are pleased to announce that the Citrix Files for Windows app, v4.6 is available for download. How to download:
Users who have prev...
Video preview for shared folders via links not working
For all supported video types (.MP4, .OGV, .WebM), the video previewer in the browser isn't working for folders shared via a link. I can...
Issue with not being able to edit email address to signers after the document has been sent
In Right Signature there is no way to edit or change an email address to a signer of the document or a CC recipient after the document ha...
WebhookSubscriptions exception
Using ShareFileClient version 3.4.59 in C#. Using end point shareFileClient.WebhookSubscriptions.Get().Execute()I without warning in the...
unexpected document content after PUT request to upload_url was executed via API
Hi, I am trying to upload docx file via RS API. I am sure I followed the steps stated in here https://api.rightsignature.com/documentatio...
Not able to check-in files via web portal
I, along with others, are not able to check a file back in after we check it out in the Citrix Sharefile web portal. When I right-click ...
Default settings under the "edit link options"
A benefit to the user would be able to have default settings to the "edit link options." For example, each link send from my portal requ...
Super User Groups - What can Super Users do?
Using the admin account, I added my corporate ID to the Super Users Group. When I log in with the Corporate ID through SSO, I do not see...
Terrible Customer Service!!
We have clients that cannot open the encrypted emails we send them. It redirects them back to our login page. I have been trying to wor...
Not always auto-prompted for updates
In the past, I have been prompted to update my Citrix Files for Windows. I received an email last Thursday about the latest update, and ...
RightSignature 3 Callback Location
I have an iframe embedded where I am using the callback_location parameter to process the XML through the API and retrieve the fields. I ...
Client Users Can't Add New Users
We have just learned that Client Users ability to Add Users to folders has been removed. This is a very important tool that we need our ...
Upload speeds - limited in Share File vs. Google Drive
I have recently upgraded my business internet to 300 mbps up and down. However, Share File cannot take advantage of this speed. I have do...
Sharefile account webhook isn't firing sometimes
Hello, A bit of a backstory with the webhook: We're using an account webhook (we didn't use the folder one since it doesn't trigger for ...
An error occurred while attempting to create the user.
I get and error message when I attempt to add new members to a ShareFile folder: "An error occurred while attempting to create the user....
Release Notes, ShareFile Web Application v19.15
We are pleased to announce the release of ShareFile Web Application v19.15, which includes the following changes. These changes will be ...
The Latest News!
Related
Community Stats
-
5,472
Conversations -
6,806
Members