SSO Configured but still getting confirmation prompts for new users
We have SSO successfully enabled but newly added users still get the verification prompts.I've gone through these articles but they haven...
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Citrix files, change sync location
In citrix files, you have the option in the beta features to make folder available offline, can we set the local drive/folder where these...
The function SendShare does not work anymore
Hello,The function SendShare has not worked since February 19. It returns always the error 404.Have you the same problem? How to fix it?T...
Is there a folder limit?
Hello everyone. This is my example. If I have a single user account and 1,000 clients, can I create 1,000 folders and each folder with ...
Sharefile Outlook addin causing Multiple outlook crashes accross a handful of businesses
I work for an MSP and we have been getting multiple reports of Outlook crashes from a small handful of our clients, up to 5-6 times a day...
ShareFile for Desktop has stopped working again!
When I click on my ShareFile Desktop App in the mornings I receive this message "ShareFile Desktop for Windows has stopped working." If ...
Request: Azure Active Directory as IDP for Certificate PLUS Domain Authentication
Hello, By this way i will request for the possibility to use Azure AD as IDP for XenMobile environment with Certificate PLUS Domain authe...
Send Email with .NET API call. Samples / Examples required.
Are there any examples / samples of how to send an email via the API in C# or VB.net? I have downloaded the available sample for uploadin...
UMT 1.12 Personal Folder not created for new users
We have a test Sharefile environment that I switched over to policy based administration on the account. We also have a single on-prem s...
Release Notes, Citrix Files for Mac, v4.5
We are pleased to announce that the Citrix Files for Mac, v4.5 app is now available for download. Important Information
Installation r...
Right Signature issues with signature field
We need to be able to adjust the size of the signature field vertically and horizontally. We have documents that have a specific area th...
what happens to a deleted users encrypted emails
what happens to a deleted users encrypted emails if it is sent via sharefile? are they still accessible? Also is it possible that if se...
Release Notes, Citrix Files for Outlook Online (ShareFile for Outlook Add-in) v. 2.0
ShareFile for Outlook Add-in is now is Citrix Files for Outlook Online. We would like to announce the newest release of Citrix Files for...
Document Callback Response
We are using both Right Signature versions for document status. In older version we are getting the signatory name and email address in r...
Email notifications on downloads should list Employee Organization
At present, email notifiers inform us of someone downloading a file, but it only provides the Name of the user, not their Organization. ...
Temporary File Path for Mac with Citrix Share Files / Citrix Files ?
What is the location of the files when performing an upload to Citrix files (i.e. copy and pasting the data from a local drive to the Cit...
Intergrating IDAM System
Hi GuysI am having a hard time setting up an API for me to manage users from our IDAM system. I have followed your guide and managed to g...
Allow Users to Upgrade Citrix Files Without Admin Rights
We have resisted converting from DriveMapper to Citrix Files because of 1) Citrix File's aggressive prompts for upgrades combined with 2)...
Citrix Files for Outlook: prevent E-Mails sent out for DLP protected files
We have seen that E-Mails will be sent out before the DLP scan. Therefore it can happen that recipient receive invalid links.
User Management Tool crash after login
Hi allI used the Citrix User Management Tool 1.12 to sync the AD users of my customer to Citrix Sharefile controlplane until yesterday. A...
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