Fail to upload 3GB file via API
Hi, I'm trying to upload a large file (3.5GB) via the api.Standard method doesn't work (file too large), trying the threaded method as do...
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Plain English explanation on how to set up a local storage zone?
Hi - I'm a bit of a novice in this area and not sure where to get started. Essentially I'm looking to create a local backup of all our o...
Voided documents through the API
When we void a document through the RightSignature API it doesn't show up in the history of the document. The status shows voided, but d...
Drag and drop in Outlook not converting to ShareFile
I used to be able to drag and drop an attachment over, for example, 5MB, and Outlook would convert the attachment into a ShareFile attach...
Read-only access to all folders
Currently there is an option to grant access to all folders, but that access is full admin. We would need to have an option to grant read...
Remove blank optional fields "[ t: a: o ]" or keep the textbox overlay upon document submission
Can I remove optional text tags (or leave the covering textbox) if the signer doesn't fill them out? I don't want "[ t: a: o ]" to be vis...
Record not found when sending request
After getting access token, I was trying to create a sending request using https://api.rightsignature.com/public..., but all my requests ...
Hyperlink usage for admin vs non-admin
I am an admin. Whenever I create a document with hyperlinks, employee users get an error when trying to utilize them because my file pat...
Upload speeds - limited in Share File vs. Google Drive
I have recently upgraded my business internet to 300 mbps up and down. However, Share File cannot take advantage of this speed. I have do...
Pictures of iPhone iOS 11 in Sharefile App - HEIC problem
When uploading images from the Sharefile APP via upload, they will be transferred to Sharefile in HEIC format and can not be opened. Unde...
Share a link via rightsignature API
Hi, I'm currently trying out your API with a little web portal I'm setting up. I can successfully upload files in the right signature bu...
Download Folder Contents But Not the Folder Itself
I've hit another snag on my file transfer PowerShell script.I need to DOWNLOAD the files within a ShareFile folder to a folder of the sam...
Move and KeepFolders still deletes the folder from Sharefile after download
We have a folder in Sharefile that clients upload to. With sfcli we were able to download those files to a local directory and delete the...
Mail recipients are unable to reply
Hi, we have a number of mail recipients who are unable to reply to encrypted mails. They can open and read mails which we send from Outl...
Signers are getting expired links
Hi,We are using RightSignature e-document signing for one of our clients. Documents are created using an API (POST /public/v1/reusable_te...
Signature Color in Blue via API v4
Hello Guys, We have a new requirement with one of the documents must be signed in blue color signature. How we can achieve this usin...
Error "No snap-ins have been registered ..."
From the CMD prompt, I'm running a .BAT file that calls Powershell to run a .PS1 script that calls ShareFile. That all works well and tr...
Search a specific folder
Is it possible to search a specific folder in ShareFile? I see that you can click the magnifying glass at the top to search, but that se...
Right Signature V4 Prefill data in editable Text field
Hello there, We are using RightSignature V4 API for the integration with our CRM. Currently we fetch all the information from CRM ...
Change sharefile region
Hi All A client of mine wants to stop using Sharefile in the US and migrate his data to Sharefile in the EU. Is there any migration path...
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