Joining the Community is Easy!

Our community is a great place to share and connect with other people that are passionate about the same things you are. Get your questions answered, share your ideas and feedback, get your problems solved, and give back by helping others! It only takes a minute to get started.

Get Started Today

  • Step 1: Sign Up
  • Step 2: Follow Categories

Conversations

Recent Conversations
Conversations 1 - 20 of 4385
Photo of JEBE
Citrix files for the MAC - cannot authenticate
Hi,Just installed Citrix Files for the mac, but is won't let me authenticate. We're using company credentialssharefile is getting its aut...
  • 2 me toos
  • 5 replies
  • Question
Photo of Aleksandras Artemjevas
Citrix Files GPO autologin on frist launch
Hi,I've configured GPO the same as I did for DriveMapper:1. Enabled : true2. Account: company.sharefile.euOn the first launch Citrix File...
  • 1 me too
  • 4 replies
  • Question
Photo of Ross Bender
Citrix Files for Mac vs ShareFile Sync for Mac
I'm confused about which tool I should have our users install on Macs: Citrix Files or Sharefile Sync.https://www.citrix.com/downloads/sh...
  • 1 me too
  • 2 replies
  • Question
Photo of Adam Smith
Error Code: 102-B Download Link Expired
A user is getting this message when following a newly created link that is set to never expire. I can access the linked files without pro...
  • 1 me too
  • 1 reply
  • Problem
Photo of Scott Merlis
CITRIX SHAREFILE OUTLOOK PLUGIN ERRORS
Hi
  • 1 me too
  • 0 replies
  • Problem
Photo of Travis Martinez
Difference in Storage Usage from ShareFile Reporting to Array Reporting
I have an issue where I'm seeing a discrepancy between what ShareFile is stating the storage consumption is to what is actually being con...
  • 1 me too
  • 0 replies
  • Question
Photo of Alex D
Ctrix Files showing "Network Unavailable" notification for a few seconds throughout the day
I have had Citrix Files installed since 8/27/2018 and have installed it on 5 of my other users' machines on 9/12/2018. The app works fine...
  • 2 me toos
  • 4 replies
  • Problem
Photo of Thomas N.
folder template default access folder 1 of 3
I have a folder template with 3 folders in it called Correspondence, Permanent File, Internal.  I'd like to know if there is a way to cre...
  • 1 me too
  • 0 replies
  • Question
Photo of Chris Anderson
Release Notes, Citrix Files for Mac Beta 8
We are pleased to announce the release of Citrix Files for Mac, Beta 8. You can download the beta from the following link: https://dl.sha...
  • 1 me too
  • 5 replies
  • Announcement
Photo of Chris Anderson
Release Notes, Citrix Files for Mac Beta 7
We are pleased to announce he release Citrix Files for Mac, Beta 7. You can download the beta from the following link: https://dl.sharefi...
  • 1 me too
  • 6 replies
  • Announcement
Photo of Christopher Jutting
Prevent users from sharing files in personal folder
Some of our users have been accidentally sharing files from their private folders. This is not standard practice for us, and we'd like to...
  • 1 me too
  • 0 replies
  • Question
Photo of Mark Lomas
File locking in Sharefile?
Hi; A customer of ours using sharefile is struggling a little.  They have an on-premise storagezone.  Their main way of accessing this i...
  • 3 me toos
  • 11 replies
  • Question
Photo of andria wickham
Search does not pull files even when filtered to do so
I use the web app on Windows 7 via Chrome. I'm trying to use the search feature to pull every instance of an excel document that is creat...
  • 1 me too
  • 0 replies
  • Problem
Photo of Pension Metrix
Turn off notification bar in Outlook
This annoying notification bar began popping up recently whenever I select a message in my inbox with ShareFile attachments.  How can I t...
  • 1 me too
  • 0 replies
  • Problem
Photo of Uri Ben-dor
GET all users via API
Hi all,I can't find a way to get all users via API. https://api.sharefile.com/rest/docs/resource.aspx?name=Users only supports getting a ...
  • 1 me too
  • 0 replies
  • Problem
Photo of Mikkel Dall Aarhus Kommune
Preview failed for all files
We are getting the 'Preview Failed' for all files on our installation right now.
  • 1 me too
  • 0 replies
  • Problem
Photo of Marcus Rummler
Cannot preview files on ShareFile - Sept 20 2018
I'm receiving reports from one of our clients that uses ShareFile, that they are unable to preview files and receive the 'Preview Failed'...
  • 1 me too
  • 1 reply
  • Problem
Photo of Adam Rosenbaum
Unable to view file in a browser from an embedded link-excel online error
Users can download but not view excel spreadsheet in any browser. Error says Excel Online. Big issues with our users
  • 2 me toos
  • 5 replies
  • Problem
  • Acknowledged
Photo of Wes Heywood
RightSignature Date field Australia
In Australia the default/standard date format is dd-mm-yyyy. RightSignature uses the format mm-dd-yyyy. I believe this may hold us back...
  • 1 me too
  • 0 replies
  • Problem
Photo of Zeno
New-SfClient giving error
I am trying to use New-SfClient using the Powershell tools (latest version). I am running v4 of Powershell as needed. I get this error: ...
  • 1 me too
  • 2 replies
  • Problem