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Conversations

Recent Conversations
Conversations 1 - 20 of 4490
Photo of Yeung Daniel
How to get PDF preview from API?
We called ShareFile API to get the preview link  https://account.sf-api.com/sf/v3/Items(id)/WebView  and return https://word-view.offi...
  • 1 me too
  • 0 replies
  • Problem
Photo of ron vennes
Create Share Using API
I'm trying to mimic the behavior of "Email with ShareFile" thru our in-house system. I'm also assuming that the end result will be a link...
  • 1 me too
  • 7 replies
  • Problem
Photo of Wes Heywood
RightSignature Date field Australia
In Australia the default/standard date format is dd-mm-yyyy. RightSignature uses the format mm-dd-yyyy. I believe this may hold us back...
  • 1 me too
  • 6 replies
  • Problem
Photo of DC Partners
How to login to mobile app - issue with single sign-on not configured for this account
We have a Business account with Citrix ShareFile and we've been using this for a while and everything good. Then we have a requirement to...
  • 1 me too
  • 1 reply
  • Question
Photo of Bahmueller
SMS verification Code is unnecessary with Mobile App verification
Is it really useful to get also a SMS verification Code if I have the Mobile Authentification like Google Authenticator in use? It's rath...
  • 2 me toos
  • 1 reply
  • Idea
Photo of Mikkel Dall Aarhus Kommune
Preview failed for all files
We are getting the 'Preview Failed' for all files on our installation right now.
  • 2 me toos
  • 1 reply
  • Problem
Photo of Christopher Jutting
Prevent users from sharing files in personal folder
Some of our users have been accidentally sharing files from their private folders. This is not standard practice for us, and we'd like to...
  • 1 me too
  • 1 reply
  • Question
Photo of Aleksandras Artemjevas
Best way to get a list of folders where client users has access to
Hi,Can you please advice what is the best way to get a list of all folders (shared and personal) where client users has access?Thanks
  • 2 me toos
  • 1 reply
  • Question
Photo of Fabrizio Marchianò
Read about Exchange connector, but i don't find it?Thanks
  • 1 me too
  • 1 reply
  • Question
Photo of Amol Bhosale
Multiple signatories.
I have 3 signatories , out of them first should be mandatory and any one should sign from the second and third. After that the document s...
  • 1 me too
  • 1 reply
  • Question
Photo of orkun
Email me when files are accessed OPTION
If send a File with EMAIL ME WHEN FILES ARE ACCESSED option selected  to our customer .I cant get any Email from customer after they down...
  • 1 me too
  • 1 reply
  • Question
Photo of Nicole Kepler
Turning Citrix Share File off
I am wondering if we can shut the share file off when emailing internally? Sometimes I have to send files internally to our quote guy and...
  • 1 me too
  • 1 reply
  • Question
Photo of ivandnunez
ShareFile Login Information email - allive time frame?
Wondering if there is a Waiting for registration time-out feature? Scenerio: You send a document to an external client (through the Out...
  • 1 me too
  • 2 replies
  • Question
Photo of Sophia Su
Release Notes, ShareFile Web Application v18.41
We are pleased to announce the release of ShareFile Web Application v18.41 which includes the following bug fixes. These changes will be ...
  • 1 me too
  • 0 replies
  • Announcement
Photo of Daniel
Available public storage zones (regions, countries) when using a shareFile team license
Which storage zones (regions, countries) are available for public cloud when using a ShareFile Team license?
  • 1 me too
  • 1 reply
  • Question
Photo of Jason Gladden
login error for all users - unable to save authorization code
All users received and "unable to save authorization code" error upon login attempts to the web application.
  • 1 me too
  • 1 reply
  • Problem
Photo of Kitaab
Unable to add employee to shared folder
I have an issue adding 1 of the employee user to a shared folder of another employee.  I belive the issue is with this user itself . I wa...
  • 1 me too
  • 1 reply
  • Question
Photo of Vivak Hangloo
Sharefile and Smart Cards
We implemented Smartcard authentication in our network , this means users now do not have an AD password . In addition we have Sharefile ...
  • 1 me too
  • 1 reply
  • Question
Photo of Vivak Hangloo
Alternatives for Web Applications
What other alternatives do employee users have for Web Application: Employees need to manage Clients (create / delete )  Employees need ...
  • 1 me too
  • 1 reply
  • Question
Photo of Dennis Monckton
FileSite Send and File get error "Unable to create share alias. Invalid recipient address:..."
FileSite 9.3.3.016 and Citrix Files for Outlook, when adding files with ShareFile and doing a Send and File get error "Unable to create s...
  • 1 me too
  • 6 replies
  • Problem