ShareFile Folder Structure Best Practice
I have a question regarding best practice for setting up our folder structure/ hierarchy...In this organisation we have (currently) two v...
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Webhook file upload notifications not received
We have created our webhook subscriptions according to the documentation provided in https://developers.sharefile.com/rest/webhooks/overv...
ShareFile API SHA-256 HMAC digest - PHP/Laravel
How to properly use hash_hmac in php to generate a sha-256 hmac used to verify the H parameter returned during the authentication workflo...
Sharefile desktop for Windows has stopped working
When I click on my ShareFile Desktop App in the mornings I receive this message "ShareFile Desktop for Windows has stopped working." If ...
RightSignature Packer - ordering
w RightSignature Packager option, it would be really nice to be able to select the order of the different templates you are adding togeth...
Link
How can I create a permanent link to place on my website for borrowers to upload forms?
SFTP support (SSH) with ability to save to Customer Storage Zone
We need SFTP support, aka FTP access over SSH with support for keys. Moreover, this and the current FTP(S) solution needs to allow savin...
How to send document for signature using secure token method
I have followed the steps given in the Right Signature Documentation for sending the doc for signature and got the response as unauthoriz...
How to remove the link to Sharefile in the explorer?
I remove sharefile and install citrix files. I delete de c:\users\username\sharefile folder but the sharefile link is stil in the explore...
Citrix Files in Windows Explore is not showing any of the new folders or files.
Citrix Files in Windows Explore is not showing any of the new folders or files that have been added to Sharefile. This is on my PC, and I...
Prevent users from editing same file at same time? (other than Check Out)
I know there is the check in check out feature for this, but... We are used to our in-house file server, and if someone opened an AutoCAD...
Initial email for signature should include a "download" link
When sending PDF documents the signer needs the ability on the initial "review and sign document" to download the PDF so that they can re...
Need ability to change "from" email address when sending document via right signature
When a document is sent, the signer receives it in an email from "documents@rightsignature.com" If the signer has been in corresponden...
When I share a PC folder with the Citrix Files for Outlook add-on, none of the subfolders are included
When I share a PC folder with the Citrix Files for Outlook add-on, none of the subfolders are included.
Getting 504 Gateway timeout error while downloading the huge files from share file using sf-api
Hello there,Currently we are getting 504 Gateway timeout error from sharefile (both in Dev and Prod sharefile urls) when we try to downlo...
Getting File ID through Custom Workflow Web Service Call
Hello,I am working on a development task that involves using Custom Workflows to post data to a web service ran by me after a specific im...
Error while Unzipping the downloaded file from sharefile | Citrix Case number: 78645360
Hi there,We have implemented sharefilejava integration few years ago, as part of the implementation we perform sharefile download api cal...
Files being overwritten with old files
I have a user who has uploaded PDF's into a folder on the 14.1.19, when she went to that folder today the files had reverted to the 31.10...
Previous Versions unavailable
Recently we have had existing files that were opened and saved by a different user. However, the blue previous version pages are not show...
incorrect function
Using citrix files for windows and when I click on the S: drive I get an error "location is not available; S:\ is not accessible; Incorre...
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