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Conversations

Recent Conversations
Conversations 1 - 20 of 3661
Photo of PhillipsPrintingCo .
Remote upload form drag and drop window getting clipped
Our remote upload form drag and drop window is suddenly getting clipped/cutoff at the bottom of the frame. This is embedded in two websit...
  • 1 me too
  • 0 replies
  • Problem
Photo of Heart Transformation
Single Sign On SSO Google
Can I integrate the SSO feature with Gmail account?
  • 1 me too
  • 6 replies
  • Question
Photo of Cynthia
Login Reports
I'm trying to chart how often our clients are logging into Sharefile - JUST LOGGING IN. Every time I generate a Usage Report (filtered t...
  • 1 me too
  • 7 replies
  • Problem
Photo of Daniel Dunn
Reports Issue
Hi, we are trying to create a storage detail report, but it just says pending and doesnt produce one. We run this all of the time and we...
  • 1 me too
  • 5 replies
  • Question
Photo of Chris Anderson
Release Notes, ShareFile Web Application v18.7
We are pleased to announce the release of ShareFile Web Application v18.7. The following changes will be available to all customers in th...
  • 1 me too
  • 0 replies
  • Announcement
Photo of Muhammed Niyas
Manually expire OAuth token created with Shrefile API
Hi, I have created an OAuth2Token using username,password,clientId and client secret using ShareFile API. From the response, expiry time...
  • 1 me too
  • 0 replies
  • Question
Photo of Marc Kravitz
Edit Document Online
It seems like the Edit Online functionality is missing from ShareFile Web this morning. When I called support I was told: ...
  • 1 me too
  • 6 replies
  • Problem
Photo of Nilesh
Slow Upload of files using the API tools
Files are slow to upload and downloads with API tools, there hasn't been any improvement in the speed have observed it for several weeks ...
  • 1 me too
  • 0 replies
  • Problem
Photo of Tim
ShareFile is a SLOW product independent of how we access it..
We have been with your service for 10 months after switching from Dropbox. ShareFile started out slower than your competito...
  • 5 me toos
  • 11 replies
  • Problem
  • Acknowledged
Photo of Renee Adamaitis
Desktop App issues
I am trying to open files via the Desktop App, the files will never open and get stuck in the queue. Anyone else have these issues?
  • 1 me too
  • 4 replies
  • Problem
Photo of Herman
Allow Multiple Recipients in a Remote Upload Form
In a Remote Upload Form, there is only the option to select a single recipient from the drop down list.  In the product we switched from ...
  • 1 me too
  • 0 replies
  • Idea
Photo of Herman
Set timezone for all employees
Our offices are based in the Pacific Time zone (PST) but our ShareFile environment defaults for all new users to EST, a 3 hour time diffe...
  • 2 me toos
  • 0 replies
  • Idea
Photo of Ryan Chiu
Creating a shared link with python
I am trying to create a shared link for a folder that I created. My code does create a shared link but it is a link to upload to the shar...
  • 1 me too
  • 0 replies
  • Question
Photo of Imran
unable to extract downloaded zip files
we are using the c# .net code as given in your documentation it is able to download all our folders in .zip format from share file but so...
  • 1 me too
  • 0 replies
  • Question
Photo of briped
Remove associated email from user
I'm trying to remove/unassociate an email from a user, by updating the user and setting the "Emails" to only contain the one correct emai...
  • 1 me too
  • 0 replies
  • Problem
Photo of Zack Eleveld
Notify Users after Adding AccessControl to a Folder (powershell)
I've managed to cobble together how to add and remove access to a shared folder using powershell (with recursion).  It works great. Now ...
  • 1 me too
  • 6 replies
  • Question
Photo of Adam Weisner
What is the timezone used for dates in the ShareFile API?
I am using the ShareFile API and I need to know the timezone used for the dates.  Is this timezone subject to future change?  As a conc...
  • 1 me too
  • 0 replies
  • Question
Photo of briped
Change owner without deleting user/folder structure
It should be possible to change the owner of files and folders (and recursively).Today it is only possible to change owner of files and f...
  • 2 me toos
  • 5 replies
  • Idea
Photo of Peter Oven
feature request: drive mapper ability to "open in Sharefile.com"
Drivemapper has been out for a while but it does give us issues from time to time and it would be nice if we could just right click in th...
  • 3 me toos
  • 9 replies
  • Idea
Photo of Aldo Richner
For billing purposes > improve reporting for multitenant Sharefile Servers.
Create additional Reports for MTZ with all info about tenants (Storage and licenses used )The idea is to improve the billing process by ...
  • 1 me too
  • 6 replies
  • Idea