File locking in Sharefile?
Hi; A customer of ours using sharefile is struggling a little. They have an on-premise storagezone. Their main way of accessing this i...
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Outlook Plugin requires credentials each use
We are having issues with the Outlook Plugin v6.5 using Outlook 2016 (O365 full install) on Windows 10 PCs. The plugin goes inactive and ...
Microsoft Excel cannot access the file
We have seen this a couple times. I have ignored it but I now need to know what is causing it.
This Excel document was being used by ...
Restricted functionality for Client users
What is the difference between a client user and an employee user? Is there a list with functionalities a client user doesn't have access...
PHP Trash Document Via API
Hi - Got some of the other API calls working, but having some issues with trashing documents:Current call used w/ path: function trashD...
Question: Windows native folder tree rather than Cache?
Hi allWe run athird party visual programming / scripting app called iConstruct to automate a
number of functions for us. Until we tried...
Problem: Local Scripting machine cannot "See" the S:
Hi allWe run a
third party visual programming / scripting app called iConstruct to automate a
number of functions for us. Until we tri...
Searchable Citrix Files: Files Contents Currently Not Searchable
Searchable Citrix Files: Currently, although Windows 10 allows one to index and the search file contents using the explorer window, th...
File in folders using API
Hello all, My goal is to take a file which was uploaded to the server and add some prefix to it based on the note from a template. There...
What's causing " 'Citrix Files for Outlook' has fired an exception"?
For the past few days, every time a colleague opens his Outlook, he gets a big 'CitrixFiles for Outlook' has fired an exception.- He's ru...
How to use hardware auth token U2F (Yubikey)? More secure than SMS.
SMS MFA is phishable and not particularly secure, and according to marketing material Clients may set up a multi-factor authentication pr...
Right Signature PHP API Path Error
Hello - When using the old version of the Right Signature API I am having a hard time trying to trash documents that have been created. ...
New Feature for Sharefile while using iOS iPad device, unable to view JPG thumbnails without downloading. Can this feature be added?
While using iOS iPad device, unable to view JPG thumbnails without downloading. Can this feature be added to view? We have engineers th...
Basic Right Signature API usage
I'm trying to get the Right Signature API to work even at a basic level with no luck. The regular support channels have been very unhelp...
Outlook Plugin is sending old emails?
I installed the Outlook plugin on two of my colleagues' computers but one of them started noticing that old emails were being resent for ...
Is there a way to print all the comments attached with an approval workflow?
No longer seeing thumbnails
Our customers have brought to our attention that they no longer see thumbnails for ordinary .jpg files. Any idea what is causing this?
"Attach File" doesn't work and Citrix icon in Outlook is gray
A configuration on our newest computers is Outlook 2010 on Windows 10 (1803) and Citrix for Outlook 6.2.10.0.This configuration works for...
Retrieving "APPROVERS" using Workflow API
When using GET https://account.sf-api.com/sf/v3/Workflows/Initiated we receive an WorkFlow Object. But we are missing the approver of the...
Reporting Workflow using API
The API today only gives an overview for workflows initiated by a specific user. (https://account.sf-api.com/sf/v3/Workflows/Initiated) ...
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