Need to document procedure to recover from ransomware
What's the procedure to roll back all Sharefile files to the time BEFORE they were hit by crypto malware? I need to document the steps f...
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Any sample Powershell scripts to recover files from a particular date?
Looking to document a procedure for my small business to recover all our 1,000s of Sharefile files from before a particular date (like th...
404 error on GetRoot
When calling GetRoot:GET https://presence.sf-api.com/sf/v3/Items HTTP/1.1I receive the following error:{"code":"NotFound","message":{"lan...
Creating and copying multiple folders for over 600 clients
I'm trying to figure out how i can make the exact same folders for over 600 clients. For example: If I have empty folders a, b and c fo...
curl Upload Sample
I successfully retrieve a ChunkUri but when I issue the following curl command to upload the file:curl.exe -k -F File1=@"C:\Temp\TESTING....
Images in PDFs uploaded to Sharefile disappear
I create PDFs with images that are opened by reviewers on Sharefile. The reviewers frequently report that some of the images are blank or...
400 invalid_grant for refresh token API call
I'm doing the refresh token API call from https://api.sharefile.com/rest/oauth2.aspx So basically [GET] https://{subdomain}.{apicp}/oaut...
Is there a need to change in sharefile API for TLS1.2
as per Email received sharefile is going to change TLS implementation from 1.1 to 1.2 by October 31 2019.. we are using API to download a...
Company wide Request file links
As an account administrator, is there a way to view all employee's request a file links? I would like to incorporate them into our email ...
delete sharefile users with powershell
Is there a simple way to delete ShareFile users with Powershell? I have a number of users I'd like to delete but cannot figure out a simp...
Upload Button Placement on Request file link is in odd location
When clients use the request a file link and upload the page that loads puts the Upload button to the far bottom left. If the window the...
Storage Zone Controller - Can I jump versions when upgrading?
I have a couple storage zone controllers sitting in version 5.6. If I want to upgrade these to 5.8, can I skip the 5.7 install? Please ...
Folders showing in ShareFile, but not showing in Citrix Files
We have shared folders that were created in Citrix Files, which are not showing up for all users in Citrix Files. However, the folders ar...
Messed Up Bad - Any Hope For Me?
We were cleaning up users and licenses on our account and I removed an old admin user account that we no longer used. This user had 0 it...
How to extend the prepackaged template token
Our site makes a pre-packaged template that requires up to 7 different signers. The first signer signs the document right after it has be...
Behavior share creation API
I need to create a link to a document
that can be used by any client that has the permission to the folder location
(in ShareFile) of t...
Subscription WebHook notification reliability
We have noticed that the receipt of webhook notifications for new file uploads to folders we have subscribed to appear to be somewhat int...
Citrix Files Status icons
Anyone know the difference between the blue cloud and the green check mark on sync'ed files? All of my files used to have the blue cloud...
Feature Request: ShareFile Integration on ChromeOS & Chromebooks
Our company uses ChromeOS on Chromebooks as it is easy to manage and administer, secure, etc. One thing that has been holding us back has...
RightSignature needs to have more reminders
Compared to all the other esignature programs, rightsignature has an odd setting whereby a max of 3 reminders are sent out and then we're...
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