Invalid Token error when using the signed_pdf_url value in an iFrame
We use an iframe in our application to allow our users to see their signed documents within our application. When we try to display the ...
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Text Tags box being shifted down
Hello, I am having an issue with the text tag boxes for the signature boxes. In the attachment below, I've changed the text to red so y...
Okta Push Groups
I have enabled the API function within Okta for Sharefile, and it tests successfully. However, when I set a group to push, Okta shows t...
Sync for Linux
I run Linux, and my company has decided to move to ShareFile, which has no support for Linux. Our current solution does have sync tools f...
Citrix Files for Mac authentication error on personal folders only
Citrix Files for Mac authenticates but then displays the error If I cancel, I have full access to my shared folders but no access to my ...
User Management Tool On-Prem FW Rules for Scheduled Task
We need to submit FW rules to allow traffic to ShareFile but
just for the UMT tool and Sync Scripts. The Scheduled Tasks are per user
...
ZoneUnavailable after performing Sharefile update
We have just performed an SSL update as per the request from Sharefile, but now we cannot access the API when trying to upload files. We...
API to get html url and content of documents in sharefile
Is there a way to get a html link for sharefile documents through the sharefile API? Also is there any API to get the contents of the doc...
Is there a way to modify retention period of existing folders for the entire account?
Hey guys I'm wondering if there are any Powershell scripts/ sequence of API calls available out there for us to retrieve all folder IDs ...
Periodic authentication error popup that I can't close
Every now and then I get a popup for an "Authentication Error" from Sharefile, I think it is when I connect and disconnect from my compan...
How to insert "text tag" or "text anchor" in a document (context needed).
The limited documentation at https://api.rightsignature.com/documentation/document_workflows indicates that one needs to "use text anchor...
"The client application is not approved"
A simple "me" call to the API indicates the client application is not approved. What am I missing (as if there were any real documentati...
Add Zapier integration to Rightsignature 4. Right now only RightSignature 3 is supported.
Some time ago Rightsignature built an integration plugin for Zapier - it works with version 3, but no such integration seems to exist for...
Ability to redirect user to a custom url after contract is signed
Hi,I am trying to migrate our API integrations from RS3 to RS4. I want to embed the generated contract in one of our applications but the...
Embed document in iframe with redirect or callback
So I am trying to switch from RS3 to RS4, and can not figure out how to have a redirect in the embed documents. We are currently using th...
redirect to URL after signing RightSignature API
Hi, is there a way where we can redirect the signer to a URL after they have signed the document? Document is created using POST /public/...
Need Rightsignature API option enabled, sales and tech department are clueless
Inside Rightsignature on the left, under settings, there should be an option called API where I can request an API key. We have the lice...
Citrix ShareFile Connector with Microsoft Power Platform - PowerApps.
With the expansion of Microsoft Power Platform, it would be good to get a connector between Citrix ShareFile and Microsoft Power Platform...
Question Posted notifications and folder invite notifications
All of our users (employees) are getting notifications when a client posts a question on a particular folder. Is there a way to turn thes...
RightSignature API4 PUT Sending Request
Hi, I am trying to update my Classic RightSignature code to work with the new API and I have a few questions. Before we were able to set ...
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