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Conversations

Recent Conversations
Conversations 1 - 20 of 4049
Photo of Andrus Starmach
ShareFile Outlook Plug-in caused Outlook2016 crash, and since then unable to Enable it
setup: > Outlook 2016 MSO (16.0.9330.2124) 64-bit Version 1805 (Build 9330.2124) > ShareFileOutlookPlug-in-v5.3.1663.0.exe have been ...
  • 1 me too
  • 12 replies
  • Problem
Photo of Oskar Lambertsson Björk
Trying to create a new client, but I am told the client's mail already exists when it does not
I am trying to add a new client to one of our folders but I am being told the user's e-mail already exists. When I press to view this alr...
  • 1 me too
  • 1 reply
  • Problem
Photo of Kelly Kolisnik
ShareFile Drive Mapper SSO with ADFS - How to make it automatically authenticate with Windows credentials?
Hello We have ADFS set up and are trying to have ShareFile Drive Mapper automatically authenticate using Windows credentials. We have th...
  • 1 me too
  • 3 replies
  • Problem
Photo of BertC
Linking folders from diferent accounts
I have been added to a sharefile from a customer, is it possible to link this folder to my personal(company) profile? I now have to login...
  • 1 me too
  • 0 replies
  • Question
Photo of Todd
Do you know why some people can’t access sharefile via Chrome, but are able to via Explorer and FireFox? Is there a way to fix this?
Do you know why some people can’t access sharefile via Chrome, but are able to via Explorer and FireFox? Is there a way to fix this? Not ...
  • 1 me too
  • 1 reply
  • Problem
Photo of Durga
Send-Request : Method Not Allowed- error deleting bulk users
does anyone have a script to delete bulk users.
  • 1 me too
  • 0 replies
  • Question
Photo of Sean Kelley
Webhooks two responses for a single subscription to a ShareFile folder.
Hello! I have a single web hooks subscription to a folder in sharefile, I am currently testing that. When I upload a file to that folde...
  • 1 me too
  • 0 replies
  • Question
Photo of Stephen Sharpless
Accessing and saving an Excel file, simultaneously.
When saving an Excel Spreadsheet in a ShareFile folder, it seems that when multiple end users access and edit the Excel file document at ...
  • 1 me too
  • 1 reply
  • Problem
Photo of Sophia Su
Release Notes, ShareFile Web Application v18.24
We are pleased to announce the release of ShareFile Web Application v18.24. The following changes will be available to all customers in t...
  • 2 me toos
  • 0 replies
  • Announcement
Photo of Andrew C
Can we make merge fields editable?
We noticed merge fields become read only. Is there a way to have merged field editable and pre-filled with data so the signer can modify...
  • 1 me too
  • 2 replies
  • Question
Photo of Imran
Where to see the Activity log: i want to check whether the client has uploaded a file on a particular date or not
our client says that they have uploaded a file on a shared folder on a sharefile but we havent saw any file on date day... is there a way...
  • 1 me too
  • 0 replies
  • Question
Photo of AnaCampo
Check if device has been unlinked
Is there any way (using the Powershell API) to check if a user has unlinked its Sharefile account in a device, when they have been linked...
  • 1 me too
  • 0 replies
  • Question
Photo of John
Search only finds some results
Searching a folder using https that contains two items CS984Grades.xlsx CS990 Grades (1).xlsx using Items(id)/Search and the ...
  • 1 me too
  • 0 replies
  • Question
Photo of Barry
Files/folders beginning with the '.' dot character
Hello All, We use ShareFile within our company which uses development tools which create files and directories starting with the '.' dot...
  • 1 me too
  • 2 replies
  • Problem
Photo of Vincent
sharefile syncs very slow
When I put something in the sharefile folder on my Mac, sharefile-sync on Windows takes over 10 minutes to detect the the new file. Then ...
  • 1 me too
  • 1 reply
  • Problem
Photo of mendelboykin
Client wants to automate sending file to our Sharefile FTP
How do I set Sharefile up to allow a client to automate sending us a file to the Sharefile folder?
  • 1 me too
  • 0 replies
  • Question
Photo of Deb Sato
Folder Access Report by Distribution Group Needed!
Report needed to show subfolder level access by distribution group.  There is currently a Generate Folder Access Report for users, but no...
  • 1 me too
  • 0 replies
  • Problem
Photo of AnaCampo
Mobility usage Report
We prepare weekly reports which reflect how our employees use Sharefile in our company (Uploaded/donwloaded MBs, number of files they hav...
  • 1 me too
  • 1 reply
  • Question
Photo of Matthew Watson
"There was an error in the application and the operation cannot be completed"
We have an external partner we are attempting to share data with through sharefile. However when they attempt to access shared folders th...
  • 1 me too
  • 0 replies
  • Problem
Photo of Aron
Right Signature Sign each page individually
Hello Team,    We have a customer contract PDF created automatically from the CRM, we have accomplished integrating it with Right signat...
  • 1 me too
  • 1 reply
  • Problem