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Desktop App for Windows

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Photo of Gregg Kyes
Date Modified
We are new to Citrix ShareFile.  I was on this site searching for how to see the Date Modified for a folder/file and came across several ...
  • 1 me too
  • 0 replies
  • Idea
Photo of jason MAMC
Citrix sharefile resetting account passwords
there are already tons of post with citrix sharefile users pissed at the face that they could not log onto their accounts.  Why was an em...
  • 10 me toos
  • 14 replies
  • Problem
Photo of Agustin de la Mora
Created PDFs in ShareFile become 0kb
I have been using PDF Annotator for years to merge and edit PDFs for my work. Lately when I create PDFs, they originally show up in my Sh...
  • 1 me too
  • 1 reply
  • Problem
Photo of burnsey
Email prompt to reset password
I'm a little concerned. I received 2 emails Citrix with the following: "There has been a constant increase in internet-account credentia...
  • 6 me toos
  • 7 replies
  • Problem
Photo of Russ Boisvert
Does anyone one else have a problem with wait times on tech support calls? On hold for 56 minutes now.
Does anyone else ever have a problem with someone answering the phone when you call Tech support? Been on hold for 43 minutes at this poi...
  • 2 me toos
  • 5 replies
  • Question
Photo of Mark Lomas
File locking in Sharefile?
Hi; A customer of ours using sharefile is struggling a little.  They have an on-premise storagezone.  Their main way of accessing this i...
  • 5 me toos
  • 18 replies
  • Question
Photo of Kitaab
Desktop and Web Apps
We have a  requiremnet where in user  want to upload /download files of 20 GB or so. Currently we have SZC 5.3 on-premWhat is the best wa...
  • 1 me too
  • 2 replies
  • Question
Photo of Tom
Sharefile Sync not Configured
I keep getting notified that Sharefile Sync is not configured. I have full permissions on the Sharefile web page, however am trying to us...
  • Tom, 4 weeks ago

  • 1 me too
  • 0 replies
  • Problem
Photo of Chris Callahan
Email Encryption within Office 365 Add-in?
I saw that an Office 365 ShareFile add-in was recently released however the only functions are to share and request files. Will the abili...
  • 4 me toos
  • 6 replies
  • Question
Photo of Chris Anderson
Release Notes, Drive Mapper, v 3.13.102
We are pleased to announce that ShareFile Drive Mapper v3.13.102.0 for Windows has met all the requirements for Release to Web (RTW).  Cu...
  • 1 me too
  • 2 replies
  • Announcement
Photo of rob Lev
Desktop app has big security ISSUE
The security administrator has no way to activate or deactivate the ability for employees to use the citrix app.   As a result, unless th...
  • 1 me too
  • 1 reply
  • Problem
Photo of Chris Anderson
Release notes, ShareFile Desktop App for Windows, version 1.19
We are pleased to announce that ShareFile Desktop App for Windows, version 1.19, has met all the requirements for Release to Web (RTW) an...
  • 3 me toos
  • 1 reply
  • Announcement
Photo of Tammy JurszaWilliams
moving folders
I am looking to see if a future update/release of ShareFile will allow automated email notification to the user/s of a shared folder when...
  • 1 me too
  • 0 replies
  • Idea
Photo of Crystal Brown
Unable to open file
I am having this issue were I'm unable to open a file. I tried to check it out and I tried the download option. None was successful, I ch...
  • 1 me too
  • 0 replies
  • Problem
Photo of Bruce
Citrix Files vs Sharefile Desktop vs Sharefile Sync
Is there guidance available to explain the differences between Citrix Files, Sharefile Desktop, and Sharefile sync?  We're trying to figu...
  • 2 me toos
  • 8 replies
  • Question