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Photo of Robert Salamone
No Refund Policy.
I paid $187.50 on 10/1/18 and was prepaid through the month of December. I contacted ShareFile on 11/15/18 to inform them I needed to can...
  • 1 me too
  • 0 replies
  • Problem
Photo of amoriya 1972
Can we Access files stored in Exchange through ShareFile? Or,Do we have to use on-pre exchange?
Hi All,We are using on-pre Sharefie and Office 365 Exchange for E-mail.Can we Access files stored in Exchange through ShareFile? Or,Do w...
  • 1 me too
  • 1 reply
  • Question
Photo of John U.
Does Citrix ShareFile support ediscovery yet?
The last post I can find on this topic is from 4 years ago.  Has Citrix moved to support ediscovery since then?
  • 2 me toos
  • 1 reply
  • Question
Photo of Kitaab
Storage Zone controller upgrade
We have 2 SZC 5.2 servers  The first one being primary and 2nd the secondary -- not sure what difference is there If i need to upgrade f...
  • 1 me too
  • 2 replies
  • Question
Photo of Kitaab
Sharefile Automated Uploads
We have a requirement where in we need to share files with a vendor and the files are large sometimes 100GB each (could be at least 1-7 F...
  • 1 me too
  • 0 replies
  • Question
Photo of Clément Vacelet
Send a file from a Gmail email directly to Sharefile without saving it locally
Is there a way to send a file from a Gmail email directly to Sharefile without saving it locally first? If so, what is the process? I ha...
  • 1 me too
  • 1 reply
  • Question
Photo of Pramod Narayan
ShareFile for Outlook not loading
ShareFile for Outlook plugin does not work as intended. After logging with the ShareFile credentials, the plugin is stuck on loading. I h...
  • 1 me too
  • 9 replies
  • Problem
Photo of Robin Zell
Can't save directly to Share file in Microsoft Office
I installed the 7/5/18 update and I still am not able to save directly to Sharefile in Microsoft Office 365. It says a plug in is missing...
  • 1 me too
  • 2 replies
  • Problem
Photo of Derek
Attachments fail to insert Outlook 2010 ShareFile plugin, random multiple builds
We have been having random issues with ShareFile and Outlook 2010, has happened for at least the past 4 builds of the Outlook plugin... R...
  • 1 me too
  • 4 replies
  • Problem
Photo of Renaud
Microsoft Teams integration not working
Anyone been successful in making ShareFile integration work in Microsoft Teams? On my side I can add my ShareFile acccount and see folde...
  • 1 me too
  • 2 replies
  • Problem
Photo of Tim
ShareFile is a SLOW product independent of how we access it..
We have been with your service for 10 months after switching from Dropbox. ShareFile started out slower than your competito...
  • 5 me toos
  • 13 replies
  • Problem
  • Acknowledged
Photo of Marc Kuhn
On Premise Workspace or Storefront with Citrix Files Access on it
Hi all, i have a Citrix Xenapp Farm Running with a Citrix Gateway für external Access. As i just configured sharefile with a Storagezone...
  • 1 me too
  • 0 replies
  • Question
Photo of Jeffrey Nurkin
Hi - my ShareFile for Gmail Chrome Extension stopped working today. I get an error 404 - Page Not Found. Please help.
I have been using the extension for over a year and today suddenly doesn't work.
  • 1 me too
  • 2 replies
  • Question
Photo of Jim Averill
Customize the welcome and activation emails that are sent from Sharefile.
It would be nice to be able to customize the activation email that's sent for new clients. A separate email for clients receiving encryp...
  • 1 me too
  • 0 replies
  • Idea
Photo of Don
cloud-to-cloud backup
What is everyone doing to backup their ShareFile cloud-based content to other cloud-based storage sites - Azure, S3 for example? I need a...
  • 1 me too
  • 6 replies
  • Question