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Citrix Files for Outlook

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Photo of Tom Steingass
Bug Report, Trigger, and Fix for BROWSER OUT OF DATE error
Good afternoon, We have been fighting with this issue for a while now, but after investigation, we have found the root cause, trigger...
  • 1 me too
  • 17 replies
  • Problem
Photo of christian
'You sent a message containing ShareFile attachments' spam
An Outlook user keeps experiencing a pop up box stating 'You sent a message containing ShareFile attachments', with an option to Revoke A...
  • 1 me too
  • 2 replies
  • Problem
Photo of Wim
Language Outlook plugin
We are using XenApp with Outlook 365. All settings are in Dutch. Only the Outlook plugin is in English. How can force the plugin to use D...
  • 1 me too
  • 4 replies
  • Problem
Photo of Dennis Monckton
FileSite Send and File get error "Unable to create share alias. Invalid recipient address:..."
FileSite 9.3.3.016 and Citrix Files for Outlook, when adding files with ShareFile and doing a Send and File get error "Unable to create s...
  • 1 me too
  • 6 replies
  • Problem
Photo of Joshua Hudson
Browser Out of Date when Signing into Outlook PlugIn
We are using the Sharefile plugin, version 5.3.1663.0 with Outlook 2016, Version 1808 Build 10730.20102.  I have a portion of my users re...
  • 1 me too
  • 2 replies
  • Problem
Photo of Greg Francis
User received "reached bandwidth limit" in Outlook with no bandwidth limits set
Yesterday, we had a user that was trying to send some files using the Sharefile plug-in for Outlook (Outlook 2010) but they received an e...
  • 1 me too
  • 5 replies
  • Question
Photo of Carla
Outlook Sharefile Plugin Not Working
We use Office 365 and Outlook 2016 Version 1809 Build 10827.20138 - this just updated today.  Now the ShareFile Plugin does not work.  Wh...
  • 2 me toos
  • 3 replies
  • Problem
Photo of Julie
Citrix Share file Outlook plugin - no responses received when recipient uses Respond button in email
We are running Citrix Share file Outlook plugin for email encryption. When an email is sent to an external source with encryption on it ...
  • 1 me too
  • 1 reply
  • Problem
Photo of Jeremy
Cannot install Outlook Plugin because previous version installation package is missing
I'm trying to install the Outlook plugin on a system that had it previously installed.  The installation process will not start as it is ...
  • 1 me too
  • 1 reply
  • Problem
Photo of Kimberly 'Cawthorne' Cox
Notification download link of a multi-file upload changed
My clients upload files to me all day long.  I ask that they zip them and upload as 1 zip, but most just upload individual files, ranging...
  • 1 me too
  • 1 reply
  • Problem
Photo of Nikola Gibson
Outlook Delay Delivery not working if Citrix Files for Outlook plugin installed
Problem:  Outlook email 'Delay Delivery' does not work if Citrix Files for Outlook plug-in (with the blue S) is installed.  This is occur...
  • 1 me too
  • 1 reply
  • Problem
Photo of Rose
ShareFile Outlook plugin bug "You sent a message containing Citrix Attachments"
Hello, I am using the most recent version of the Sharefile plugin for Outlook (v6.1.1949.0) and outlook version (16.0.10827.20118). I ha...
  • 2 me toos
  • 4 replies
  • Problem
Photo of Yelena Sharonina
Release Notes, Citrix Files for Outlook (ShareFile Outlook Plug-in) v. 6.1
ShareFile Outlook plugin is now is Citrix Files for Outlook. We would like to announce the newest release of the Citrix Files For Outlook...
  • 3 me toos
  • 5 replies
  • Announcement
Photo of Darren Gibson
Citrix ShareFile plugin causes Outlook 2016 to crash when attempting to open a folder of a PST file
Citrix ShareFile plugin causes Outlook 2016 to crash when attempting to open a folder of a PST file. I have multiple accounts set up in O...
  • 2 me toos
  • 2 replies
  • Problem
Photo of Aisling
Enhancement Request: Outlook plugin - date format
I'm based in Europe; When sending an encrypted mail to a customer here the expiration date in the body of the mail is in mm/dd/yyyy forma...
  • 1 me too
  • 1 reply
  • Idea