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Outlook Plug-in

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Photo of Andrus Starmach
ShareFile Outlook Plug-in caused Outlook2016 crash, and since then unable to Enable it
setup: > Outlook 2016 MSO (16.0.9330.2124) 64-bit Version 1805 (Build 9330.2124) > ShareFileOutlookPlug-in-v5.3.1663.0.exe have been ...
  • 1 me too
  • 5 replies
  • Problem
Photo of Cynthia
Outlook Plugin is sending old emails?
I installed the Outlook plugin on two of my colleagues' computers but one of them started noticing that old emails were being resent for ...
  • 1 me too
  • 5 replies
  • Problem
Photo of Z C
File name is truncated in the banner (new version)
Anyway to revert back to previous version or an option to display full file name in the banner?  This is for outlook plugin.
  • 1 me too
  • 10 replies
  • Problem
Photo of Daniel Dunn
Sharefile Encrypted Emails Printing
Hi, is there a way to print encrypted emails? We cant save them to our case management system as only the sender can view them. If we c...
  • 2 me toos
  • 7 replies
  • Question
Photo of Felix Rosa
ShareFile Outlook Plugin error: D3DCOMPILER_47.dll cannot be found
Hi, my client is running Windows 7 x64. I downloaded and installed ShareFile Outlook Plugin for Outlook 2016. Whenever my client clicks o...
  • 1 me too
  • 2 replies
  • Problem
Photo of Renato Dattilo
Browser out of date
2 users in my organization are experiencing this issue with the outlook add-in. Sharefile is greyed out - if you click on the icon for op...
  • 1 me too
  • 16 replies
  • Problem
Photo of Aaron
Report on Link Status and Find Active Links
There does not appear to be a way to generate a report of links generated for an account, nor a way to display links that provide access ...
  • 3 me toos
  • 2 replies
  • Problem
Photo of UdoJ
Two-step verification by default for all users & clients
Hi there Currently the user has to activate the two-step verification on his own. That should be activated by default from an admin so t...
  • 13 me toos
  • 8 replies
  • Idea
Photo of Justin Southard
Sharefile Outlook addin causing Multiple outlook crashes accross a handful of businesses
I work for an MSP and we have been getting multiple reports of Outlook crashes from a small handful of our clients, up to 5-6 times a day...
  • 4 me toos
  • 6 replies
  • Problem
Photo of Christer Trasti
Drive mapper, Windows Explorer NOT RESPONDING
I have about 150 Employee users within ShareFile. We have On-Prem storage on our Multi Tenancy solution. Total data in ShareFile is about...
  • 2 me toos
  • 9 replies
  • Problem
Photo of Marianne Pettijohn
Branding for Encrypted Emails
The email branding options (Outlook plug-in and Email with ShareFile) are not applied to encrypted emails. My company is particularly eag...
  • 2 me toos
  • 0 replies
  • Idea
Photo of Ronda Stika
When I go to the download now for the new apps, I log in and cannot locate the download link?
Why can't I find the download link for apps?
  • 1 me too
  • 3 replies
  • Question
Photo of Ali Sadeq
is ShareFile has the ability to automatically encrypt emails that contain certain words, phrases, etc.?
ShareFile has the ability to automatically encrypt emails that contain certain words, phrases, etc.?
  • 1 me too
  • 1 reply
  • Question
Photo of Cody Fahrney
Outlook Plug-in and Trend Micro
We are having continuous issues with Outlook freezing during the day. It happens intermittently, and to some users but not others. For so...
  • 5 me toos
  • 17 replies
  • Problem
Photo of David Jackowiak
Drive mapper SSO
Hello, We are using XenMobile enterprise MAM/MDM and Sharefile Enterprise. SSO to Sharefile are going via ADFS. Everything working fine ...
  • 1 me too
  • 1 reply
  • Problem