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Citrix Files for Outlook

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Photo of Juliette Chami
Is it possible to save "archive" a decrypted e-mail outside Citrix Files?
Is it possible to save "archive" a decrypted e-mail outside Citrix Files? If 'Yes' - How?If 'No' - Are you planning to implement this fun...
  • 1 me too
  • 0 replies
  • Question
Photo of Christopher Akina
Users complaining about the Upload Location setting unknowingly reverting to File Box without notification.
The setting found in Citrix Files for Outlook > Options > Requesting Files > Upload Location, seems to revert to the File Box, maybe with...
  • 1 me too
  • 3 replies
  • Problem
Photo of Claudio Ammann
Roadmap Citrix ShareFile to Citrix Files rebranding?
ShareFile is named different depending where it comes up ShareFile Sync as in the current version 3.22 Citrix Files for Outlook as in the...
  • 2 me toos
  • 0 replies
  • Question
Photo of Greg Francis
"Attach File" doesn't work and Citrix icon in Outlook is gray
A configuration on our newest computers is Outlook 2010 on Windows 10 (1803) and Citrix for Outlook 6.2.10.0.This configuration works for...
  • 1 me too
  • 0 replies
  • Problem
Photo of Joshua Hudson
Browser Out of Date when Signing into Outlook PlugIn
We are using the Sharefile plugin, version 5.3.1663.0 with Outlook 2016, Version 1808 Build 10730.20102.  I have a portion of my users re...
  • 2 me toos
  • 12 replies
  • Problem
Photo of Renato Dattilo
Browser out of date
2 users in my organization are experiencing this issue with the outlook add-in. Sharefile is greyed out - if you click on the icon for op...
  • 5 me toos
  • 20 replies
  • Problem
Photo of jason MAMC
Citrix sharefile resetting account passwords
there are already tons of post with citrix sharefile users pissed at the face that they could not log onto their accounts.  Why was an em...
  • 10 me toos
  • 14 replies
  • Problem
Photo of Yelena Sharonina
Release Notes, Citrix Files for Outlook (ShareFile Outlook Plug-in) v. 6.1
ShareFile Outlook plugin is now is Citrix Files for Outlook. We would like to announce the newest release of the Citrix Files For Outlook...
  • 3 me toos
  • 6 replies
  • Announcement
Photo of Jason Taylor
After clicking the Citrix Files button in Outlook a blank Citrix Files - Login popup appears
After clicking the Citrix Files button in Outlook a blank Citrix Files - Login popup appears.  I am unable to log in to Citrix Sharefile
  • 1 me too
  • 1 reply
  • Problem
Photo of Yelena Sharonina
Release Notes, Citrix Files for Outlook (ShareFile Outlook Plug-in) v. 6.2
ShareFile Outlook plugin is now is Citrix Files for Outlook for Windows. We would like to announce the newest release of the Citrix Files...
  • 3 me toos
  • 2 replies
  • Announcement
Photo of Rasmus Meyer
Can't find client profile after initial sent mail via Outlook plugin
Hi, When I send a Sharefile attached e-mail via Outlook plugin to an external client for the first time - I am not able to browse the re...
  • 1 me too
  • 1 reply
  • Question
Photo of Tom Steingass
Bug Report, Trigger, and Fix for BROWSER OUT OF DATE error
Good afternoon, We have been fighting with this issue for a while now, but after investigation, we have found the root cause, trigger...
  • 2 me toos
  • 17 replies
  • Problem
Photo of jason MAMC
Excel reverting back to previous version
Excel reverting back to previous version.  my users in our other office rely on excel for critical data.  they are experiencing whether t...
  • 1 me too
  • 0 replies
  • Problem
Photo of jason MAMC
latency issues
lately sharefile has been having a lot of latency issues.  it seems that ist about at least once a week for the past month to almost 2 mo...
  • 3 me toos
  • 1 reply
  • Problem
Photo of Juliette Chami
“View Encrypted Message” Email does not have the companies logo and color - we would also like to change the text
We would like to have our company's logo and color on the “View Encrypted Message” Email as  we have on the Confimation email. Please, se...
  • 1 me too
  • 2 replies
  • Idea