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ShareFile Web

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Photo of Mike
Preview Failed functionality not working
When trying to preview any documents, ShareFile fails to preview or gives us a "Preview Failed". Tried PDFs, DOC, XLS, all formats seems ...
  • 1 me too
  • 6 replies
  • Problem
Photo of Dany Champagne
Enable ShareFile Sync in Apps even when using key
Our goal is to allow the Sync tool to only be used on managed PCs (enrolled in AD). In order to do that, you need to disable Sync in "Des...
  • 1 me too
  • 1 reply
  • Idea
Photo of joe
Email notification for Add Note to a file
I found that I am able to receive email notification when I add note to a file last Nov. But this function is no longer working now. I ra...
  • joe, 10 hours ago

  • 1 me too
  • 0 replies
  • Idea
Photo of Nate
reselling sharefile
Are there any guides out there on reselling sharefile, setting up accounts, etc? So far, I like sharefile, but have been disappointed wi...
  • 1 me too
  • 2 replies
  • Problem
Photo of Clint Ryan
Unable to view PowerPoint .pptx it pops up an error.
Every time one of us tries to view a PowerPoint .pptx it pops up an error. The error says Microsoft PowerPoint Online: The service is tem...
  • 2 me toos
  • 0 replies
  • Problem
Photo of MD
SAML 2.0 SSO problems - ShareFile
Hi, I'm experiencing some problems with the SAML 2.0 SSO setup on ShareFile.As you can easily see on the attachments, the ShareFile SAML ...
  • 1 me too
  • 1 reply
  • Problem
Photo of David Jackowiak
Network Shares not working in Web browser
Hello, Network shares working just fine via Sharefile on Android, iOS, Sharefile Drive Mapper and Outlook Plug-in. In Drive mapper and P...
  • 1 me too
  • 0 replies
  • Problem
Photo of Satish Bhatt
Enable Preview of Videos in ShareFile for On Premise files
Enable Preview of Videos in ShareFile for On Premise files. This will help our users to check large video files without downloading them.
  • 1 me too
  • 0 replies
  • Idea
Photo of Alan Ellul Pirotta
SAML Bad Request Error
Hi, I am in the process of creating a custom SAML IdP, and would like to support ShareFile as a Service Provider. I have configured Shar...
  • 1 me too
  • 1 reply
  • Problem
Photo of Charles L. Hutson
Can't send encrypted Sharefile Email in the web browser
I'm logged into my Sharefile admin account in the web browser and I've got Encrypted Email enabled.  However, whenever I try to send an e...
  • 1 me too
  • 0 replies
  • Problem
Photo of UdoJ
Two-step verification by default for all users & clients
Hi there Currently the user has to activate the two-step verification on his own. That should be activated by default from an admin so t...
  • 11 me toos
  • 7 replies
  • Idea
Photo of Jayne Thompson
Would it be possible for the automated ShareFile emails to include some detail on the subject line on what is in the folder being sent?
Automated email to people on folder receiving upload notifications
  • 1 me too
  • 2 replies
  • Idea
Photo of John Purdy
Mapper, Desktoip, and Web Access Differences
We are looking for ShareFile best practices to manage our files.  First, the source of the files: 1.  The file may exist on our C drive ...
  • 1 me too
  • 1 reply
  • Question
Photo of Michael Davis
SSO with Azure error. Anyone solved this before: 'AuthenticationContext's Comparison value must be "exact"'?
HI! We're trying to configure a SSO integration:  ShareFile - Azure.  But we're getting an error that we can't solve. We are following ...
  • 1 me too
  • 0 replies
  • Problem
Photo of Geoffrey
Why Connectors not show Google drive, Onedrive, Box.. etc .
My sharefile's entitlement is platinum partner program , but I have no idea why connectors not show Google drive, dropbox..etc let me to ...
  • 1 me too
  • 1 reply
  • Question