Conversations

Conversations 1 - 20 of 23
Photo of Aleksandras Artemjevas
Save button greyed out when you open file from Secure Mail
Hi,I receive more and more questions from users why when you open document in Citrix Files/Quick Edit from Secure Mail the save button is...
  • Aleksandras Artemjevas, 6 days ago

  • 1 me too
  • 0 replies
  • Idea
Photo of Aleksandras Artemjevas
Do not expire password
Hi,Is there a way to set do not expire password for some users? Thanks
  • 1 me too
  • 3 replies
  • Question
Photo of Lisa Portale
Error Message "Due to insufficient memory, the document will be closed."
 - ShareFile on an iPad - version 7.5.0 - user is trying to open a 389KB document and is receiving the message "Due to insufficient memo...
  • 4 me toos
  • 6 replies
  • Problem
Photo of Chris Anderson
Release Notes, Citrix Files for Mac, v4.3
We are pleased to announce that the Citrix Files for Mac, v4.3 app is now available for download.  Important Information Installation r...
  • 1 me too
  • 1 reply
  • Announcement
Photo of Aleksandras Artemjevas
Citrix Files app integration with other apps
Hello, Is it possible to get shared link from Citrix Files the same way as Secure Mail does? How it works in Secure Mail: 1. Open new ma...
  • Aleksandras Artemjevas, 2 weeks ago

  • 1 me too
  • 0 replies
  • Question
Photo of Brady Vidovic
Get a link directly to a shared file in Web UI
I have a file, for demonstration purposes it is here: Shared Folders/App Development/testfile.txt When I click on the file in ShareFile W...
  • 3 me toos
  • 8 replies
  • Question
Photo of Ben Southall
Content Viewer API to get an Edit URL
Hi,We need to be able to simply generate a URL for the Word Online 'Edit' version of an Item, so that we can generate an 'edit' link insi...
  • 2 me toos
  • 1 reply
  • Question
Photo of Aleksandras Artemjevas
Use ShareFile SMTP server in Workflows
Hi,For security reasons we have set up our own SMTP server to use for ShareFile notifications and we would like to use it for workflows a...
  • 1 me too
  • 1 reply
  • Idea
Photo of Aleksandras Artemjevas
Best way to get a list of folders where client users has access to
Hi,Can you please advice what is the best way to get a list of all folders (shared and personal) where client users has access?Thanks
  • 2 me toos
  • 1 reply
  • Question
Photo of Aleksandras Artemjevas
Terms and conditions in share
Hi, We recently added terms and conditions to our ShareFile account and noticed one huge downside - when employees send emails with Share...
  • 1 me too
  • 1 reply
  • Idea
Photo of Aleksandras Artemjevas
Get forgot password link through API
Hello, Is there are way to create forgot password link for a client user, but instead of sending it to client, get it as a result from AP...
  • 1 me too
  • 2 replies
  • Question
Photo of Aleksandras Artemjevas
Citrix Files GPO autologin on frist launch
Hi,I've configured GPO the same as I did for DriveMapper:1. Enabled : true2. Account: company.sharefile.euOn the first launch Citrix File...
  • 1 me too
  • 6 replies
  • Question
Photo of Liam Breathnach
Turn OFF sharefile email autocomplete for email address suggestion?
Hi, is it possible to turn OFF the autocomplete in Sharefile Email (web based), which prompts you with email address suggestions. while t...
  • 2 me toos
  • 1 reply
  • Question
Photo of albe
Pictures of iPhone iOS 11 in Sharefile App - HEIC problem
When uploading images from the Sharefile APP via upload, they will be transferred to Sharefile in HEIC format and can not be opened. Unde...
  • 3 me toos
  • 3 replies
  • Problem
Photo of Aleksandras Artemjevas
Join to existing storage zone from command line
Hi, We would like to automate the following steps: 1. Create new VM 2. Install required windows roles and features 3. Install SZ...
  • 1 me too
  • 1 reply
  • Question
Photo of Aleksandras Artemjevas
File selector on mobile device
Hi, When you open download link which contains multiple files on smaller screens, file selector is missing which results in inactive down...
  • Aleksandras Artemjevas, 6 months ago

  • 2 me toos
  • 0 replies
  • Problem
Photo of Aleksandras Artemjevas
Make "Change their password" checkbox checked by default during client creation for all employee users
Hi, We use ADFS for authentication in ShareFile, so we do not allow our employees to change their passwords to make sure that they do not...
  • Aleksandras Artemjevas, 6 months ago

  • 1 me too
  • 0 replies
  • Idea
Photo of Aleksandras Artemjevas
Drive Mapper auto login on first startup
Hi, Is it possible to make Driver Mapper auto login on first startup the same way as Sync client ir OLP? It seems that Drive Mapper does ...
  • 1 me too
  • 2 replies
  • Question
Photo of Aleksandras Artemjevas
Get activity logs from ShareFile and forward to on-prem syslog
Hi, We need to store activity logs to on-prem syslog server. Since ShareFile does not have on-prem syslog and its not possible to get log...
  • 1 me too
  • 2 replies
  • Question
Photo of Aleksandras Artemjevas
Spreadhsheet preview date format
Hi, We have configured on-prem office online server 2016 for file previews in ShareFile and noticed that date format in excel spreadsheet...
  • Aleksandras Artemjevas, 8 months ago

  • 1 me too
  • 0 replies
  • Problem