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Photo of Alexander Ogurtsov
API: Long QUEUED status
We noticed that the document is in the QUEUED status for a long time, when the document is uploaded through the API.The same document is ...
  • 2 me toos
  • 1 reply
  • Problem
Photo of Aron
Right Signature V4 Signature Certificate
Hello team,   We have recently moved from Right Signature version 3 to 4. We noticed the Signature certificate is not getting added in t...
  • 1 me too
  • 3 replies
  • Question
Photo of Alexander Ogurtsov
Empty XML document has been received
An empty XML we get not every time but perioically, scenario: 1. We created a package through API with using a "redirect-token". 2. The c...
  • Alexander Ogurtsov, 4 months ago

  • 2 me toos
  • 0 replies
  • Problem
Photo of Alexander Ogurtsov
The signature goes beyond the signature area on iPhone SE
We signed the same document on the iPhone 6S and the iPhone SE. The signature, made on the iPhone 6S, looks good: But the signature, ma...
  • Alexander Ogurtsov, 6 months ago

  • 2 me toos
  • 0 replies
  • Problem