Conversations

Photo of Amelie
Citrix files for IPad cant open pdf file : Invalid file
Using Citrix Files for IPad, v7.3.0. ------------------ Hi, I am trying to open a pdf file (100Mo +). After the download, I get a message...
  • 1 me too
  • 7 replies
  • Problem
Photo of Amelie
Is anybody else experimenting connexion problem or sharefile web being slow ?
When accessing sharefile web, it's really slow. I also have Sync and I see the red exclamation mark and it says connection problems.  An...
  • 2 me toos
  • 7 replies
  • Problem
Photo of Pramod Narayan
ShareFile Sync (Problem detected) (Please check your Internet connection), Browser login is super slow
ShareFile sync and Desktop is not working for any of the users in our company. Additionally, The browser login is extremely slow.  Is th...
  • 4 me toos
  • 8 replies
  • Problem
Photo of Amelie
Is there a way to retrieve Groups associated with a User?
Hi, I am looking for a way to retrieve all groups associated to a user using sharefile web or the API. I have seen this https://account.s...
  • 2 me toos
  • 2 replies
  • Question
Photo of Pablo Aviles
Can't export to excel the activity log on my personal folders
In our company is very important to see the activity log on the different folders. When I make clic (As superuser) on the "Export to exce...
  • 1 me too
  • 4 replies
  • Problem
Photo of Joni Norwood
Sharefile Sync not opening for one user
Hi Guys, Having an issue with a couple of users here where Sharefile Sync will not launch. I've attempted uninstalling and reinstalling ...
  • 1 me too
  • 1 reply
  • Problem
Photo of Maarten
Need API call to list all groups (+all groups for specific user), including non-shared groups, as admin user.
I need a way to (from API) to list each and every group in the system for an admin user, not only groups shared with me.So, I need to hav...
  • 2 me toos
  • 1 reply
  • Idea
Photo of Jim Saxon
What Distrbution Groups does a user belong to?
I have a user who can see files she shouldn't. She is obviously a member of a group that she shouldn't be. I didn't set up the Groups or ...
  • 4 me toos
  • 2 replies
  • Idea
Photo of Amelie
Is there a report listing the history of a group (added/removed users in a group) ?
Hi, We had a couple of situation where a user was in the wrong group and we were trying to understand when this was done. Unfortunately, ...
  • Amelie, 1 month ago

  • 1 me too
  • 0 replies
  • Question
Photo of Elliott Burkey
The contents of my shared folder are unavailable to me in my PC's file explorer after syncing using Sharefile Sync.
I have created a team file repository in my shared folder, and shared with my team.  This folder shows up in each of our team member's sh...
  • 1 me too
  • 2 replies
  • Problem