Conversations

Conversations 1 - 20 of 94
Photo of Derek
Attachments fail to insert Outlook 2010 ShareFile plugin, random multiple builds
We have been having random issues with ShareFile and Outlook 2010, has happened for at least the past 4 builds of the Outlook plugin... R...
  • 1 me too
  • 4 replies
  • Problem
Photo of David Tschantz
Outlook Attachment size error prevents Sharefile plugin from working
We are unable to use the Sharefile Outlook plugin to automatically send large attachments via a sharefile link.  We use Worldox for docum...
  • 1 me too
  • 3 replies
  • Problem
Photo of Tina
>Email not working...
email is not working - it times out or just spins forever. How do we fix this? I have a customer that can't respond and I tried it pers...
  • 1 me too
  • 4 replies
  • Problem
Photo of Yelena Sharonina
Release Notes, Citrix Files for Outlook (ShareFile Outlook Plug-in) v. 6.1
ShareFile Outlook plugin is now is Citrix Files for Outlook. We would like to announce the newest release of the Citrix Files For Outlook...
  • 3 me toos
  • 6 replies
  • Announcement
Photo of Rob Walsh
Ability to remove attachments from the ShareFile Attachments list within an email
When using the ShareFile Outlook Plugin tool, after selecting a number of attachments to send in an email they are displayed in a table f...
  • 3 me toos
  • 10 replies
  • Idea
Photo of Kyle Jump
Reminder for files/emails not downloaded/opened
Is there any way to get a reminder of some sort for encrypted emails not opened or files not downloaded?  As a CPA firm much of what we s...
  • 1 me too
  • 0 replies
  • Question
Photo of kent
Add both banner and text link just in case recipient's email doesn't support HTML?
I see the option to configure the banner's footer and add a custom link, but is it possible to auto generate a text link to the attached ...
  • 2 me toos
  • 3 replies
  • Question
Photo of Darren Gibson
Citrix ShareFile plugin causes Outlook 2016 to crash when attempting to open a folder of a PST file
Citrix ShareFile plugin causes Outlook 2016 to crash when attempting to open a folder of a PST file. I have multiple accounts set up in O...
  • 2 me toos
  • 2 replies
  • Problem
Photo of David Lawrence
Is it possible to share an 'Editing' link from ShareFile?
We use Office365 for editing docs online and ShareFile for storing those docs. The links we send around to the team only allow for the fi...
  • 2 me toos
  • 1 reply
  • Problem
Photo of Hans Hegeman
The reminder for “xxxx” will not appear because the item is in a folder that doesn’t support reminders. Is this ok?"
Upgraded from Outlook 2010 to Outlook 2016. Citrix Files for Outlook 6.1.1949.0. When a user create a new appointment (double click in th...
  • 1 me too
  • 3 replies
  • Problem
Photo of Dennis Monckton
FileSite Send and File get error "Unable to create share alias. Invalid recipient address:..."
FileSite 9.3.3.016 and Citrix Files for Outlook, when adding files with ShareFile and doing a Send and File get error "Unable to create s...
  • 1 me too
  • 11 replies
  • Problem
Photo of Yelena Sharonina
Release Notes, Citrix Files for Outlook (ShareFile Outlook Plug-in) v. 6.2
ShareFile Outlook plugin is now is Citrix Files for Outlook for Windows. We would like to announce the newest release of the Citrix Files...
  • 3 me toos
  • 1 reply
  • Announcement
Photo of Todd K
Sharefile Attachments ending up in Outbox
Had a few users have emails with Sharefile encryption or attachments end up in the Outlook outbox. All other mail flowing freely. anyone...
  • 1 me too
  • 6 replies
  • Problem
Photo of Shaylan King
ShareFile Plug-in Autocomplete error
I have had 3 users in the past week getting an error when trying to send a secure message through the Outlook Plug-In.  If they attach a ...
  • 1 me too
  • 4 replies
  • Problem
Photo of Clément Vacelet
Send a file from a Gmail email directly to Sharefile without saving it locally
Is there a way to send a file from a Gmail email directly to Sharefile without saving it locally first? If so, what is the process? I ha...
  • 1 me too
  • 1 reply
  • Question
Photo of Pramod Narayan
ShareFile for Outlook not loading
ShareFile for Outlook plugin does not work as intended. After logging with the ShareFile credentials, the plugin is stuck on loading. I h...
  • 1 me too
  • 9 replies
  • Problem
Photo of christian
'You sent a message containing ShareFile attachments' spam
An Outlook user keeps experiencing a pop up box stating 'You sent a message containing ShareFile attachments', with an option to Revoke A...
  • 1 me too
  • 3 replies
  • Problem
Photo of Robin Zell
Can't save directly to Share file in Microsoft Office
I installed the 7/5/18 update and I still am not able to save directly to Sharefile in Microsoft Office 365. It says a plug in is missing...
  • 1 me too
  • 2 replies
  • Problem
Photo of Greg Francis
User received "reached bandwidth limit" in Outlook with no bandwidth limits set
Yesterday, we had a user that was trying to send some files using the Sharefile plug-in for Outlook (Outlook 2010) but they received an e...
  • 1 me too
  • 6 replies
  • Question
Photo of Justin Southard
Sharefile Outlook addin causing Multiple outlook crashes accross a handful of businesses
I work for an MSP and we have been getting multiple reports of Outlook crashes from a small handful of our clients, up to 5-6 times a day...
  • 4 me toos
  • 7 replies
  • Problem