Conversations

Photo of Rajen Das
How to change then location for "Add-in Express" folder for ShareFile Outlook Add-in?
Since My Documents folder is redirected, the "Add-in Express" created my ShareFile Outlook Add-in lives in the location. We would like to...
  • 1 me too
  • 3 replies
  • Question
Photo of Christer Trasti
Drive mapper, Windows Explorer NOT RESPONDING
I have about 150 Employee users within ShareFile. We have On-Prem storage on our Multi Tenancy solution. Total data in ShareFile is about...
  • 2 me toos
  • 9 replies
  • Problem
Photo of briped
Admin action "Access Personal Folder" changed without notice (for the worse)
Revert the way "Access Personal Folder" works when an admin needs to access an employees personal folder.Normally, when an admin manages ...
  • 3 me toos
  • 3 replies
  • Problem
Photo of Sophia Su
Release Notes, ShareFile Web Application v18.13
We are pleased to announce the release of ShareFile Web Application v18.13. The following changes are available to all customers.  VDR:...
  • 1 me too
  • 2 replies
  • Announcement
Photo of Michele Houston
Admin no longer needs to see user's personal folders
As an account admin I have access to all personal folders. But I don't see those personal folders in Shared Folders until I go to the Man...
  • 2 me toos
  • 0 replies
  • Question
Photo of Peter Babel
ShareFile DriveMapper Error on Windows 10 startup: The request is not supported
As soon as I log into Windows, I get this error: "The request is not supported" The DriveMapper service never launches correctly. Its sta...
  • 2 me toos
  • 6 replies
  • Problem
Photo of briped
Remove associated email from user
I'm trying to remove/unassociate an email from a user, by updating the user and setting the "Emails" to only contain the one correct emai...
  • 1 me too
  • 1 reply
  • Problem
Photo of briped
Change owner without deleting user/folder structure
It should be possible to change the owner of files and folders (and recursively).Today it is only possible to change owner of files and f...
  • 3 me toos
  • 5 replies
  • Idea
Photo of PhilL
Preview failed on all items
Over the last 24 hours we are getting 'Preview Failed' on all items that were previously shared. Is there any issues we should know about...
  • 1 me too
  • 2 replies
  • Problem
Photo of Maurene Garza
Powershell - assign folders on delete, find storagezone id....
With quite a bit of research I've managed to script modifying user settings and generating a welcome message.  There are two things I can...
  • 1 me too
  • 5 replies
  • Question
Photo of Shane Phelan
User Management Tool - I need a rule to monitor an AD OU and then automatically sync new Security Groups when they are created.
Hi, The UMT can monitor an OU and then sync any new users it finds as they are created in that OU. Is it possible to do the same thing w...
  • 1 me too
  • 6 replies
  • Idea
Photo of John Wilson
Modifying and Deleting accounts in PowerShell
Hi Folks, A few questions: 1. When deleting users, how do you assign their data to another user?  That function seems to have been in an...
  • 1 me too
  • 20 replies
  • Question
  • Answered