Conversations

Photo of dungeoncrawl
Confusing Web User Interface for Email Replies
In the web interface, when users try to reply to an email, we're getting multiple complaints that they've "sent an email" but it never ar...
  • 1 me too
  • 1 reply
  • Problem
Photo of dungeoncrawl
The "Ok" button is causing major confusion for my users
When viewing an encrypted email, there is a short lag time where a message that says "View Encrypted Email" shows up with an enticing gre...
  • dungeoncrawl, 3 weeks ago

  • 1 me too
  • 0 replies
  • Problem
Photo of dungeoncrawl
RFE: Enable messaging in the Mobile App
My customers and I would REALLY like to see the messaging capability included in the Mobile app.
  • dungeoncrawl, 1 month ago

  • 1 me too
  • 0 replies
  • Idea
Photo of dungeoncrawl
Clients should be able to initiate email messages back to Employees
I find it odd that Citrix would choose to disallow Client's from initiating emails (and encrypted emails) back to Employees.  I understan...
  • 2 me toos
  • 3 replies
  • Idea
Photo of dungeoncrawl
Multifactor Authentication (MFA) needs more options
With most enterprise products, there are far more options for integration with multifactor authentication methods.  Specifically, Google ...
  • 2 me toos
  • 1 reply
  • Question
Photo of Service
Problem downloading and uploading files from certain folders
We have a sharefile Enterprise setup where it mostly works, we have problems though that download and upload doesnt work from certain fol...
  • 1 me too
  • 2 replies
  • Problem
Photo of KC Ong
Storage Quota on Shared Folders
Just got confirmation from ShareFile Support that storage quota is only applied to personal folders and not to shared folders. There is n...
  • 3 me toos
  • 6 replies
  • Problem
Photo of dungeoncrawl
Can't send encrypted Sharefile Email in the web browser
I'm logged into my Sharefile admin account in the web browser and I've got Encrypted Email enabled.  However, whenever I try to send an e...
  • 1 me too
  • 1 reply
  • Problem
Photo of Greg Mills
Automatically disable inactive accounts
Can anyone tell me where the setting to automatically disable accounts after a period of inactivity is? Thanks.
  • 3 me toos
  • 5 replies
  • Question
Photo of John Stewart
Feature Request: Ability to block certain file extensions from being uploaded
I know you can do this with the remote upload form, but to have the ability to block certain file extensions globally for any form of upl...
  • 4 me toos
  • 6 replies
  • Idea
Photo of Antti Lakanen
Forcing two-factor authentication for client users
Hey Is there a possibility that the 2-factor authentication would become a settings that could be forced for external client users acces...
  • 7 me toos
  • 1 reply
  • Idea
Photo of Allan Vig
Direct to File Support for On-Prem
In the latest release note for StorageZone 5.1 it states: Direct to File Support for On-Prem - Office mobile app users may now use the ...
  • 3 me toos
  • 2 replies
  • Question
Photo of Stig Bakke
Feature request! Please make the two step verification a Client Setting and not a Global Setting.
We have several customers running AppC as idp + split logon page for Sharefile access. These are unable to use the two step verification ...
  • 2 me toos
  • 4 replies
  • Idea