Conversations

Photo of Mark Jeffords
After over a year of no problems suddenly I cannot login to my sharefile account.No tech support on Sunday. Can someone assist?
After over a year of no problems suddenly I cannot login to my sharefile account. And there is no tech support open on Sunday. Can someon...
  • 13 me toos
  • 35 replies
  • Question
Photo of Russ Boisvert
Does anyone one else have a problem with wait times on tech support calls? On hold for 56 minutes now.
Does anyone else ever have a problem with someone answering the phone when you call Tech support? Been on hold for 43 minutes at this poi...
  • 2 me toos
  • 5 replies
  • Question
Photo of Christopher Jutting
Winscp ftp upload timing out retrieving directory listing
I am using winscp to automate an ftp upload. It will work some of the time, but most of the time the script times out when retrieving the...
  • Christopher Jutting, 3 weeks ago

  • 1 me too
  • 0 replies
  • Problem
Photo of Chris Anderson
Release Notes, Citrix Files for Windows, v 4.2
We are pleased to announce that the Citrix Files for Windows app is available for download. This is a public release and it marks the gen...
  • 5 me toos
  • 7 replies
  • Announcement
Photo of Stephen C. Buckley
Powerpoint Graphics Corruption
When using Powerpoint through Windows 365 and saving changes by multiple users into our Sharefile account the graphics content of the pow...
  • 1 me too
  • 12 replies
  • Problem
Photo of Chris Anderson
Release Notes, ShareFile Sync for Windows, v 3.22
We are pleased to announce that ShareFile Sync for Windows v3.22 is now available for download from the Apps page of your ShareFile accou...
  • 1 me too
  • 1 reply
  • Announcement
Photo of Christopher Jutting
Prevent users from sharing files in personal folder
Some of our users have been accidentally sharing files from their private folders. This is not standard practice for us, and we'd like to...
  • 1 me too
  • 1 reply
  • Question
Photo of Jody Beltz
Limiting Bandwidth - Global Policy
I would like the ability to limit the bandwidth usage of Sharefile as a Global policy.  We currently have a 50\50 MB Fiber Connection and...
  • 2 me toos
  • 1 reply
  • Idea
Photo of Chris Anderson
Release Notes, Citrix Files for Mac Beta 8
We are pleased to announce the release of Citrix Files for Mac, Beta 8. You can download the beta from the following link: https://dl.sha...
  • 1 me too
  • 5 replies
  • Announcement
Photo of Chris Anderson
Release Notes, Citrix Files for Mac Beta 7
We are pleased to announce he release Citrix Files for Mac, Beta 7. You can download the beta from the following link: https://dl.sharefi...
  • 1 me too
  • 6 replies
  • Announcement
Photo of Chris Anderson
Release Notes, Citrix Files for Windows Beta 7
We are pleased to announce the release of Citrix Files for Windows, Beta 7. You can download the Beta from the following link: https://dl...
  • 5 me toos
  • 3 replies
  • Announcement
Photo of Christopher Jutting
Multiple issues accessing files via Drive Mapper
We just recently started using Sharefile and use drive mapper as our primary means of access and have been getting frequent complaints. T...
  • 1 me too
  • 3 replies
  • Problem
Photo of Christopher Jutting
Confirm user without logging in as them
I am working on migrating into Sharefile from another solution, but none of the users private folders are accessible until the user is co...
  • Christopher Jutting, 5 months ago

  • 1 me too
  • 0 replies
  • Question