Conversations

Photo of Claudio Ammann
ShareFile Sync for Windows 3.19.105.0 files replaced with older versions - sync errors
We are using ShareFile Sync for Windows 3.19.105.0 We (again) noticed that files have been replaced with older versions with no reason (...
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  • 2 replies
  • Problem
Photo of Mary Jones
Sync for Windows - Sync issues with files replaced with older versions
Hi, we experience sync issues when our part-time employees log into their computer or when an employee returns from leave. The sync will ...
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  • 3 replies
  • Problem
Photo of Lenny Soletti
Release Notes, ShareFile Sync for Windows v3.19
We are pleased to announce that ShareFile Sync for Windows v3.19 is now available for download from the Apps page of your ShareFile accou...
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  • 1 reply
  • Announcement
Photo of Claudio Ammann
Be aware of random sync errors in Sync for Windows also in 3.17.111.0 version - still not solved
We are experiencing errors with overwritten files by older versions. Business-critical files can be overwritten by older versions. As it ...
  • 2 me toos
  • 6 replies
  • Problem
Photo of Amy Lang
BUSINESS FILES LOST BY CITRIX SHAREFILE! BUYER BEWARE!
Just signed up for a new Citrix ShareFile account yesterday (2/22/18).  Migrated all of my client files over to Citrix ShareFile.  After ...
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  • 6 replies
  • Problem
Photo of leah
Release Notes, ShareFile Sync for Windows v3.17
  We are pleased to announce that ShareFile Sync for Windows v3.17 is now available for download from the Apps page of your ShareFile ...
  • 1 me too
  • 1 reply
  • Announcement
Photo of Scott
Does anyone else get put on hold for hours at a time when calling about SYNC problems?
Yesterday Morning I phoned in and got a ticket number and was told I'd get a call back in 30 minutes.  I called back several hours later ...
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  • 3 replies
  • Problem
Photo of Claudio Ammann
Inproducible sync errors with ShareFile WinSync - new version 3.17 released with no info by support?
We had different sync errors when files were changed or new versions cretated by ShareFile. The versions are tagged as changed by users w...
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  • 1 reply
  • Question
Photo of Claudio Ammann
Only create a new version of a file at check in
After checking out a file I want ShareFile to only create the next / a new version of a file when the file ist checked in again. Currentl...
  • Claudio Ammann, 1 year ago

  • 2 me toos
  • 0 replies
  • Idea