Release Notes, Citrix Files for Mac, v19.11
We are pleased to announce that the Citrix Files for Mac v19.11 app is now available for download. This version can be downloaded f...
Crystal Ricevuto
Joined on April 22, 2015
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No longer seeing thumbnails
Our customers have brought to our attention that they no longer see thumbnails for ordinary .jpg files. Any idea what is causing this?
Release Notes, Citrix Files for Mac, v19.10
We are pleased to announce that the Citrix Files for Mac v19.10 app is now available for download for macOS 10.15 Catalina users! This...
Release Notes, Citrix Files for Windows, v19.7
We are pleased to announce that the Citrix Files for Windows App, v19.7 is available for download.
How to download:
Users who ...
Thumbnail not found: Item does not have a Preview
We have started receiving the following error from the API when trying to generate thumbnails of uploaded images:Thumbnail not found: Ite...
Release Notes, ShareFile Personal Cloud Connectors 19.01
We are pleased to announce the following feature enhancements to Personal Cloud Connectors are now live!
What's New: Favorite Folders...
Check In/Out functionality of Sharefile
Remembering that the purpose of this functionality should be
geared to “lock” the document in a state that cannot be changed until the
...
Folder access reports no longer include group members
Hi - after a recent update to the web interface, I've noticed that Access reports have lost some functionality; you can no longer see the...
Removing the "Create Folder" option
We have a set structure that we want out users to have the ability to upload documents to. We want to remove the option of "Create Folde...
Remote Upload Pop-up Error
We have a few remote upload forms setup and recently the pop-up window (which contained a progress bar, I believe) has been posting an "u...
Expand date range on activity log report?
I am trying to get an extended report for the activity log on a couple of folders (say for the last two years) but I am only able to spec...
Sync for Windows and Windows 10
Will Sync for Windows be compatible with Windows 10 when it is released the end of July?
RSS feed
Can Sharefile be used to host files that are uploaded to iTunes as a podcast? iTunes requires RSS feed in XML format. Can Sharefile do ...
ShareFile Sync not syncing although it says it is - have to exit and restart
ShareFile Sync V 3.4.113.0 is not syncing, (although it says it is syncing constantly). I have been a user for years without issue and I...
Is there a way to Auto check in / out using Windows ShareFile Sync?
We have a series of Excel files that are accessed by multiple users normally on our server, ideally we would like file locking but the ch...
When to share folders/files in My Files & Folders and when in Shared Folders?
Our company has recently started with using ShareFile. We want to share some files and folders to colleagues and external parties. I've s...
Sharefile Sync not syncing to files on desktop
Sharefile sync was installed on my computer over 7 months ago when my company started using the program. I was told it takes time to syn...
Delete file option not visible
Hello, Earlier when a user was given upload and download rights, he was able to delete the files uploaded by himself. But now, he can no...
Windows Sync Tools
With the sync tool in Windows, is it possible to select which folders i want instead to synchronize all the "My Files & Folders" folder ?
How can I see who I sent files to that show as under "Multiple Recipients"?
How can I see who I sent files to that are listed as sent to "Multiple Recipients"? I used to be able to run my mouse over it and a list...