Conversations

Conversations 1 - 20 of 238
Photo of George
Can folder templates be added to multiple client folders more easily than this?
As a recent subscriber to Sharefile I have added 400 clients for whom we do a variety of work.  Depending on the nature of the service pr...
  • 1 me too
  • 2 replies
  • Question
Photo of David Jenkins II
Help with a live technician
sharing via multiple pc's
  • 1 me too
  • 2 replies
  • Question
Photo of Fran Reed
Getting sharing violation on Excel Save AND File Manager Corruption
I have recently been experiencing Sharing File Violations from Excel when saving a file to my ShareFile drive.  I am only one using Share...
  • 1 me too
  • 1 reply
  • Problem
Photo of Kurt LaDow
Microsoft error with Drive Mapper after Windows update?
We had several computers have Windows updates this morning and now they are unable to save a file back the ShareFile using Drive Mapper. ...
  • 1 me too
  • 3 replies
  • Question
Photo of steve.aldrich
"Require recipients to log in"
I can't seem to find any support information on this. When using Email with ShareFile to share a file, one of the Message Options is Requ...
  • 1 me too
  • 6 replies
  • Question
Photo of Kyle Jump
Folder Access Report with Distribution Group
Access Reports don't show distribution group members.  As a result the access reports are misleading and flat out wrong.  Distribution gr...
  • 4 me toos
  • 11 replies
  • Problem
Photo of Alvin Marks
Folders Owners link
Folder Ownership 
  • 1 me too
  • 2 replies
  • Idea
Photo of FAQ
What Is The Maximum File Size I Can Upload?
What is the largest file size that I can upload using my ShareFile account?
  • 2 me toos
  • 7 replies
  • Question
  • Answered
Photo of Tom van Wietmarschen
How to disable automatic startup of ShareFile Desktop on MacOS
I installed ShareFile Desktop on my Mac because I don't want to sync all shared folders to my laptop due to limited disk space. I only us...
  • 1 me too
  • 4 replies
  • Problem
Photo of Mary Jones
Sync for Windows - Sync issues with files replaced with older versions
Hi, we experience sync issues when our part-time employees log into their computer or when an employee returns from leave. The sync will ...
  • 1 me too
  • 3 replies
  • Problem
Photo of Ben Grundy
App-specific password problem
I have enabled two-step verification and can no longer use FileZilla.  Although I can generate an app-specific password, if I try to use ...
  • 1 me too
  • 3 replies
  • Question
Photo of Daniel Dunn
Sharefile and OfficeOnline Server - 503 Errors
Hi, I dont know if there have been any updates to the web portal, but recently we have been getting 503 errors when trying to view docume...
  • 1 me too
  • 5 replies
  • Question
Photo of Jason
ShareFile Users in Bulk with folder allocation, possible?
I have around 500 users to add via the Sharefile Web App which I see is possible using the Bulk upload option, however, I would like to a...
  • 1 me too
  • 1 reply
  • Question
Photo of Andy Barendregt
Hide "From" address
Does anybody know if it is possible to hide the "From" email address in an email send from Sharefile?
  • 1 me too
  • 1 reply
  • Question
Photo of Renato Dattilo
Browser out of date
2 users in my organization are experiencing this issue with the outlook add-in. Sharefile is greyed out - if you click on the icon for op...
  • 1 me too
  • 16 replies
  • Problem
Photo of David Young
VDR Activation Link
What happens when the activation link expires after 30 days for a new user? Within that timeframe DO they continue to get ALERTS reg...
  • 1 me too
  • 1 reply
  • Question
Photo of Chris Rice
Command line FTP help needed
A customer wants to use the Command Line FTP client  on their IBM AS400 system  to send ASCII Text files to our ShareFile site. This appa...
  • 1 me too
  • 3 replies
  • Question
Photo of Christer Trasti
Drive mapper, Windows Explorer NOT RESPONDING
I have about 150 Employee users within ShareFile. We have On-Prem storage on our Multi Tenancy solution. Total data in ShareFile is about...
  • 2 me toos
  • 9 replies
  • Problem
Photo of Jeff Boes
View Only Sharing with Watermark
Just watched a session from synergy where the presenter showed a feature called View Only Sharing with Watermark. He said it was availabl...
  • 1 me too
  • 2 replies
  • Question
Photo of Richard D Hudson
Problems with how to get an API key....
Hi everyone, I need to get an API key to use the API and am getting the "You need to the Account Policies admin message", when I click o...
  • 1 me too
  • 2 replies
  • Problem