Conversations

Conversations 1 - 20 of 199
Photo of Alan F
not authorized to use this account - sharefile???
I have installed the plugin but when I enter in my username and password it says the following   - not authorized to use this account An...
  • 1 me too
  • 1 reply
  • Question
Photo of Nate
reselling sharefile
Are there any guides out there on reselling sharefile, setting up accounts, etc? So far, I like sharefile, but have been disappointed wi...
  • 1 me too
  • 2 replies
  • Problem
Photo of Tanya Broadbent
Table of Contents Generation
I have a folder that has over 1500 documents in various sub-folders.  Is there a feature within ShareFile that generates a table of conte...
  • 1 me too
  • 1 reply
  • Question
Photo of Josh Allen
Default - Links NEVER Expire
Hi! I need to be able to have links NEVER expire. We send links to all of our distributors for them to download quotes, and sometimes th...
  • 1 me too
  • 1 reply
  • Question
Photo of Renato Dattilo
Drive mapper not passing through credentials (SSO) at launch
Good day, Before I give you the problem, please know this: We have Pass through Authentication with Single Sign through Azure AD Connect...
  • 1 me too
  • 15 replies
  • Problem
Photo of Jayne Thompson
Would it be possible for the automated ShareFile emails to include some detail on the subject line on what is in the folder being sent?
Automated email to people on folder receiving upload notifications
  • 1 me too
  • 2 replies
  • Idea
Photo of John Purdy
Mapper, Desktoip, and Web Access Differences
We are looking for ShareFile best practices to manage our files.  First, the source of the files: 1.  The file may exist on our C drive ...
  • 1 me too
  • 1 reply
  • Question
Photo of Claudio Ammann
Be aware of random sync errors in Sync for Windows also in 3.17.111.0 version - still not solved
We are experiencing errors with overwritten files by older versions. Business-critical files can be overwritten by older versions. As it ...
  • 2 me toos
  • 6 replies
  • Problem
Photo of Rajitha
Is /f/folderid still supported for webapplink
  • 1 me too
  • 3 replies
  • Question
Photo of Kate McLaughlin Lyon
"login required" feature not working
Trying to send a file to a user, through the web application.  When I select "login required" it seems to require the recipient to set up...
  • 1 me too
  • 1 reply
  • Question
Photo of Jurgen Baert
Trouble with sso login
I'm having trouble at the moment with our sso login for sharefile.The sharefile sync tool is unable to login. when I check our active dir...
  • 1 me too
  • 4 replies
  • Problem
Photo of Christer Trasti
Drive mapper, Windows Explorer NOT RESPONDING
I have about 150 Employee users within ShareFile. We have On-Prem storage on our Multi Tenancy solution. Total data in ShareFile is about...
  • 2 me toos
  • 9 replies
  • Problem
Photo of Tirumala
In Share File how to make Sent messages link visible
I use Sharefile through web access, I find only received and archieved options in my inbox, Do any settings need to be done by the admin ...
  • 1 me too
  • 2 replies
  • Question
Photo of FAQ
What Is The Maximum File Size I Can Upload?
What is the largest file size that I can upload using my ShareFile account?
  • 2 me toos
  • 5 replies
  • Question
  • Answered
Photo of Russ Boisvert
Is there a setting to keep users logged into to Sync indefinitely? Some of them get logged off, seemingly at random times
Sharefile Sync logging users off
  • 1 me too
  • 1 reply
  • Problem
Photo of Bob
Make the Guide Center Optional
The Guide Center icon (small blue compass) that is on every screen for ShareFile Accounts created after a certain date (can't remember th...
  • 3 me toos
  • 4 replies
  • Idea
Photo of Nigel Austin
Any knowledge when the i pad annotations will be active or is there a roll back coming.
We use the i pad pro to annotate in sharefile, pictures, notes, dates, signatures onto a template, compiling proof of compliance for our ...
  • 1 me too
  • 5 replies
  • Question
Photo of Rich Tincher
Sync Status
I have migrated our company documents from Dropbox to ShareFile.  We have battled bandwidth issues over the last 3 weeks as employees beg...
  • 1 me too
  • 3 replies
  • Problem
Photo of Chrisgeo
question
Hi and thanks. I would like to know in what way I integrate a maximum flow of one river to the volume of sludge for the model, is there a...
  • 1 me too
  • 1 reply
  • Question
Photo of Christer Trasti
Export data from ShareFile
We are going to test out another EFSS solution, which means that I need to export my data from ShareFile. Anyone know of an elegant way t...
  • 1 me too
  • 1 reply
  • Problem