Conversations

Photo of burnsey
Email prompt to reset password
I'm a little concerned. I received 2 emails Citrix with the following: "There has been a constant increase in internet-account credentia...
  • 6 me toos
  • 7 replies
  • Problem
Photo of Tera L.H. Paleka
RESET PASSWORD ALL FILES ARE GONE SINCE 2011. IT'S AS IF I AM A BRAND NEW CUSTOMER. WTHE????
RESET PASSWORD ALL FILES ARE GONE SINCE 2011. IT'S AS IF I AM A BRAND NEW CUSTOMER. WHAT THE???? I am on hold now for 2:39:22!!!!!!!!!!!!...
  • 3 me toos
  • 2 replies
  • Problem
Photo of dan harner
Password email change
Can anyone confirm that this is legit?
  • 2 me toos
  • 1 reply
  • Question
Photo of Mike
Preview Failed functionality not working
When trying to preview any documents, ShareFile fails to preview or gives us a "Preview Failed". Tried PDFs, DOC, XLS, all formats seems ...
  • 2 me toos
  • 13 replies
  • Problem
Photo of Matthew
Password reset tips/assistance & blog post from CSIO Stan Black about forced password reset
A blog post regarding the forced password reset across ShareFile: https://www.citrix.com/blogs/2018/12/04/citrix-forces-password-reset-to...
  • Matthew, 2 weeks ago

  • 1 me too
  • 0 replies
  • Idea
Photo of gigi
Sharefile Logon is not possible
Sharefile does not work today, no user can logon... Error user and password are incorect, but the user and password are correct
  • 7 me toos
  • 12 replies
  • Problem