Conversations

Conversations 1 - 20 of 183
Photo of Mari
Network Shares/Connectors for Mac
Hi! Do you have a road map regarding Drive Mapper or Dekstop App for Mac that facilitates access to Network Shares/Connectors? 
  • 3 me toos
  • 14 replies
  • Question
Photo of UdoJ
Two-step verification by default for all users & clients
Hi there Currently the user has to activate the two-step verification on his own. That should be activated by default from an admin so t...
  • 9 me toos
  • 6 replies
  • Idea
Photo of Alex Schwerzmann
Enable Office Online editing for On-Premise Storage Zones
Dear ShareFile-Guys Following this article, local storage zones allow to integrate with a Microsoft Office Web Apps server to preview, vi...
  • 4 me toos
  • 8 replies
  • Idea
Photo of UdoJ
path too long to sync
Hi there I want to migrate a customer from one cloud account to another. Lacking of a migration tool I wanted to sync the data down to...
  • 1 me too
  • 19 replies
  • Problem
Photo of UdoJ
Connector Sharing with Multi-Tenant StorageZones - how?
Hi SF-team So I miss some more explanation on that.  Is a Citrix-managed Storage still needed per customer to run these connectors? Bec...
  • 2 me toos
  • 1 reply
  • Question
Photo of Geek
Licensing Question
Have a customer who has Citrix Sharefile deployed on-prem with AD integration. They have 200 users, but only 100 Sharefile user licenses....
  • 1 me too
  • 2 replies
  • Question
Photo of UdoJ
DriveMapper not gracefully close when logging out of XenApp session
I have Visio published on a different XA server as the rest of the applications. So everytime I start Visio the DriverMapper is started a...
  • 1 me too
  • 1 reply
  • Question
Photo of Allan Vig
Two factor authentication working with sync? (Not the built-in solution)
Does anyone know if we implement a two-factor solution from i.e. RSA/DUO etc. (as the the one provided by Citrix ShareFile does not suppo...
  • 2 me toos
  • 3 replies
  • Question
Photo of UdoJ
Outlook Plug-in config.cfg to settings.cfg?
Hi there I realized that the configuration of the OLP is saved now as settings.cfg and not config.cfg. Every Outlook startup I was asked...
  • 1 me too
  • 3 replies
  • Question
Photo of Phil
Remove download button from publicly available link. Make only viewable.
We have some policies available that get updated regularly and the share file link stays the same each time. We would like to remove the...
  • 1 me too
  • 8 replies
  • Question
Photo of Amit Sharma
How can I print pdf documents from the ShareFile Ipad app?
How can I print pdf documents from the ShareFile Ipad app? I don't see a print option anywhere in the app.
  • 2 me toos
  • 3 replies
  • Question
Photo of Frances Shelton
encrypt emails by default
Is it possible to set a firm wide option to encrypt all emails through the Outlook plug-in?
  • 1 me too
  • 3 replies
  • Question
Photo of Rick Zehner
Calendar Integration
We are an Engineering Firm with personnel traveling to various clients across 10 different states.  Will Sharefile ever include a Calenda...
  • 2 me toos
  • 6 replies
  • Question
Photo of Timothy Dempsey
Drag files on drive mapper
Given the way most people work nowadays, it would be more natural to be able to drag and drop files and folders between sharefile and con...
  • 1 me too
  • 1 reply
  • Idea
Photo of Alissa
How to write encrypted messages ?
Hi there, I have seen the learning Video for encrypted Messages, however, in my case this option is not shown when writing a new message....
  • 1 me too
  • 2 replies
  • Question
Photo of Markus Dietiker
How we can add CSP License
Hi,our Provider had install ShareFile for our Company. Now, all the Licenses are in use. The provider does not know, how they can add mo...
  • 1 me too
  • 3 replies
  • Problem
Photo of Lars Kurth
SyncEngine takes up 200-250% of my CPU time, on MacBook Pro with 2.3 GHz Intel Core i7 when not syncing
For the last few months I had severe issues with my MacBook Pro 15" retina display (it would get very hot and the battery life reduced fr...
  • 7 me toos
  • 9 replies
  • Problem
Photo of UdoJ
ShareFile Personal Cloud Connectors 2.0
Hi there Is this feature available for a tenant in a on-prem Multi-Tenant environement? Regards Udo
  • 1 me too
  • 7 replies
  • Question
Photo of Pete
Where can I access the Box.com connector for migrating files and folders?
I had seen that there is a Box.com connector so that we can migrate files, but I do not see it and help has no information.
  • 1 me too
  • 1 reply
  • Question
Photo of Wim
FileBox in DriveMapper
Hello, is it possible to see the contents of the FileBox in DriveMapper? Greetings Wim
  • 2 me toos
  • 2 replies
  • Question