"can't lock this file for editing" error when trying to edit

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  • Problem
  • Updated 2 years ago
When trying to edit a document, one of my users is getting this error (I'm the admin).  Other users are able to edit the document through the website using Chrome and I checked her Permissions.  This has been an ongoing issue for the past 3 days.  Has anybody else seen this? Any solutions? perhaps a bug?

Note: Currently, she is working with the Citrix file (formally drive mapper) but she prefers the 
Web app.
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  • confused

Posted 2 years ago

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