"the following files were not saved" Drive Mapper error

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  • Updated 5 days ago
  • (Edited)
I'm new to ShareFile. We're using the ShareFile DriveMapper (latest release as of this posting) for our RDS clients. When we try to upload files, we get hundreds of errors that say:

The following files were not saved to ShareFile due to an error:
- lists several files and says 'and 810 others'
Cancel will save a local backup of these files,
I can choose to retry or cancel. Retry produces the same error.

I also tried copying just one file individually and get the same message.

Some of the files did upload fine. But the majority of the files error out. Any ideas?
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Ramon Shultz

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Posted 3 months ago

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Claudio Pagotto

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I'm having the same problem. Does anyone have a fix for this?