500 Error When Attempting To Upload A File From Local Path To ShareFile Server

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  • Updated 3 months ago
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In the past few weeks, I have experienced a similar error sporadically: When attempting to upload a file from a local path to the ShareFile server, I've received either a 500 Internal Server Error or a 500 Read Timeout error (but not consistently). This has happened for two separate programs that utilize the same module for ShareFile API utilization, but has only happened recently.

The 500 Internal Server Error occurred on 04/27/18 around 1000.
The 500 read timeout error occurred on 05/10/18 around 0030.

What could possibly be the cause of this? It doesn't seem that the issue is on my end because these programs have run without this issue in the past, and are not consistently having this issue.

Also, although I received these errors, the files were still uploaded to the appropriate server...

Thanks in advance.
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Aaron da Silva

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  • confused

Posted 6 months ago

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Aaron da Silva

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An issue similar to this occurred this morning. When attempting to upload, we received a "503 Service Unavailable" error.

Would anyone be able to help with this?

Thanks,
Aaron