Accessing supplier's ShareFile sites via API keys - can this be done?

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  • Updated 3 weeks ago
We have relationships with a number of suppliers who share files with us via their ShareFile portals.

We'd like to retrieve those files via API. One supplier has been happy to provide an API key but another has said retrieval via API isn't possible as we only have 'client accounts'.

Who is correct?

Bonus question: Can we still only access the same files/do the same things via the API that we would be able to do via our suppliers' web portals? I'm guessing the answer is that the security model is the same.
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Kevin Breanach

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Posted 3 weeks ago

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Luke Skrzypek, Employee

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Hi Kevin,

You should be able to access the files via the API as long as the ShareFile user (the one your supplier has created for you on their account) has access to the parent folder(s) the files are in.

Similar to your bonus question, anything you have access to via the web interface, you should be able to access via the API.