Add toggle to remove thumbnail on RightSignature envelope recipient email. Many email clients do not display correctly.

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  • Updated 2 weeks ago
Would like a toggle to remove the thumbnail on a RightSignature envelope recipient email. Many email clients (Gmail, Outlook) do not display this correctly since it runs a script to display the item. This looks unprofessional to my clients that are receiving these messages.

The email client likely views this image as a security threat and block the background script result (thumbnail image) and even the alt image from being displayed.

If a toggle is not possible, perhaps you should not run the script at all and just use a generic thumbnail instead. This will maintain the overall aesthetic without removing any function and improve accessibility. 

You can see and example of the current result in my Gmail web client below:

Photo of Kurt Fagan

Kurt Fagan

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Posted 2 weeks ago

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