Revert the way "Access Personal Folder" works when an admin needs to access an employees personal folder.
Normally, when an admin manages an employee in ShareFile, and clicks "Vies folders and activity logs", they could click "Access Personal Folder" in order to open that employees personal folder in order to give support on various tasks, mostly giving people access to project folders hosted in the employees personal folder.
This have been changed to just pop-up a list of folders that the admin can then download.
I have scoured through the release notes for ShareFile Web, all the way back to 18.5 and nowhere is this change described or explained. Making a major change like this that directly impact on our daily use, without prior notics and another way to continue doing our work, is simply not okay. I expect this to be changed back, or an alternative being presented ASAP.