Admin rights for non-sharefile users.

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  • Updated 3 months ago

Hi

Is there a way for a non-sharefile account holder to have admin rights to a folder that I've created? I can add them as a user (with email details) but when I give then the link to the folder, they still need to log in (and they don't have login details).

Previously I have given them a link to upload and then once all the data has been uploaded, have given them the link to download for the data recipient to access. This is clunky to say the least, but is the only way that I can see that my colleague can share data without actually having a sharefile account.

Is there something that I'm missing?

Thanks

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Natasha

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Posted 3 months ago

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Morgan Maher

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I us e the ftp option for upload and download
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Heather

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If they were previously non-existent in the system and have been added to the folder, (by default) they should receive an automated email from ShareFile notifying them that they've been added to the folder and the link in the email allows them to activate their account and create/assign their own password. They need to accomplish this first. 
If they missed that email and can no longer find it or it expired, you can resend it to them by going back into the Folder > People on this Folder > check their name and click the "Notify Users" button.  
I always send a followup email to let people know they should be receiving and automated email from ShareFile and to click on it.

Their activation is only a ONE TIME instance because they are assigning their own password. This makes it more secure. From there on, they can always login directly from any link you send for any new folder created in the future, etc. 

The main thing is, they need to activated it the first time to set their own password. 

If anyone has a better method, do tell, but this is how I've been doing it. 
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Leo, Official Rep

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Hey,

In order to use the folders themselves, you have to have a user.  The system needs to know what permissions to grant to the browser accessing the folder, and it determines that by having whoever that is log in as a user.  What is the reason why they don't want to have a user account?

-Leo
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Natasha

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Thanks Leo.

It's not that they don't want a user account, it is more that other departments are unwilling to give them a licence. It seems as though this might have been rectified now.

Thanks

Tash