AdvancedSearch not returning complete results

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  • Problem
  • Updated 7 days ago
I'm using the V3 API. Have had the same code running for about a year. Within the last few days, AdvancedSearch is not returning all the results that it should. Sometimes it returns an empty array. The array indicates 'PartialResults': True, 'TimedOut': False.
I can not find a reason or open case as to why this is happening.
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Jeff McDonough

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  • frustrated

Posted 3 weeks ago

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Leo, Official Rep

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Hi Jeff,

We are having some issues with our servers for search that are being worked on at this time.  Unfortunately, I don't have any more detail for you than that.  You may need to open a case for a representative to take a look at your account information.

-Leo
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Jeff McDonough

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Has this been resolved yet?