Allow control of check in/out notifications

  • 1
  • Idea
  • Updated 6 months ago
Our users complain about check in/out notifications. They do no comply with personal notification settings. They are included automatically when subscribed to file upload notifications. They can not be independently controlled by the user or folder admin. They are always sent in real-time. And they are even sent to the user who does the checking in/out, which makes little sense.

Our users would like to be able choose whether or not to receive check in/out notifications. Admins would like to be able to enable/disable them on a folder or system-wide basis. And they absolutely should not be sent to the user who performed the check in/out.

Photo of CGM


  • 20 Posts
  • 2 Reply Likes

Posted 1 year ago

  • 1
Photo of Sophia Su

Sophia Su, Product Manager

  • 195 Posts
  • 22 Reply Likes
Hi CGM, thank you for this feedback, it's very helpful to hear what's working and not. 

One of the things that drove these decisions was the desire to have timely notifications when everyone was working on the same files at the same time. It sounds like in your office, that is not the case. Can you tell us a little bit more about how you guys are using check in and check out?

Please feel free to email me it it's easier to share details that way:

Photo of Takashi Sato

Takashi Sato

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Hello. My customer also would like to have a option to enable/disable checking in/out notofications. This customer wants to reduce the number of ShareFile notification e-mails (because this customer is not satisfied with the current ShareFile e-mail Japanese translations....)

Can you consider with enable/disable checking in/out notofications feature?
Photo of Aldo Richner

Aldo Richner

  • 7 Posts
  • 1 Reply Like
Hello everyone, 

I wanted to share aswell one of our customers opinion. They would also like to manage the checking in / out notifications. In their opinion, it is to much information.