API always returs "Error: Unable to validate requested client" on new API keys.

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  • Problem
  • Updated 3 weeks ago
  • (Edited)
I tried to use an old client_id to authenticate and it is working without any issues. But it's throwing the following error upon configuring the recently created API credentials.

Error: Unable to validate requested client.

The redirected URI is: https://secure.sharefile.com/oauth/oauthwebflow_invalid.aspx?error=InvalidRedirectUri

Request URI: https://secure.sharefile.com/oauth/authorize?client_id=CLIENT_ID&response_type=code&redirect...

But, the URL is configured properly and we tried using different accounts & nothing worked.
Photo of Nikhil AP Phases

Nikhil AP Phases

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Posted 1 month ago

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Photo of Dale Smith

Dale Smith, Employee

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Hi Nikhil,

If you could send me your client id, I can take a look. Please just drop it in a text file and upload here:
https://citrix.sharefile.com/r-rc501a99a09e47e09

Thanks,
Dale Smith