API for Tenant Management

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  • Updated 7 months ago
Hello,
Is there any APIs that we can used for tenant management like create tenant, update tenant and set/allocate disk space to the tenant?
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Elav Arasan

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Posted 7 months ago

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Luke Skrzypek, Employee

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Hi Elav,

There are some tenant-related endpoints in the Account entity (scroll near the bottom)
https://api.sharefile.com/rest/docs/resource.aspx?name=Accounts

The tenant itself is an account object, so you can update it using the Accounts entity once you have its id.

I believe you may need to reach out to Sharefile support to create new tenant accounts, but let me verify.

(And just fyi, there are also some in the Zone entity for adding/removing tenants from a zone
https://api.sharefile.com/rest/docs/resource.aspx?name=Zones)
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Elav Arasan

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As of now, we are using the below link to submit request to create a new tenant account.
https://www.cognitoforms.com/Citrix/CSPCustomerAccountRequestForm

It would be great, if you can help us with this.
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Luke Skrzypek, Employee

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You can find additional Citrix Cloud information here: https://www.citrix.com/partner-programs/service-provider/citrix-cloud.html

There is not currently a way for end users to create new tenant accounts via the API, so you would need to continue using the form to request new accounts be created.
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Elav Arasan

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Is it possible to create new APIs for CSPCustomerAccountRequestForm.?
So, we can create the form as like the same on our end and will submit value through API.
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Luke Skrzypek, Employee

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There aren't current plans for adding API support, however the process has been streamlined through Citrix Cloud so that you don't need to use the old form.

See here for more info, and how to start using it:
https://www.citrix.com/blogs/2018/03/14/citrix-service-provider-deliver-sharefile-service-in-minutes...
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Elav Arasan

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Thank you..
(Edited)