API: Long QUEUED status

  • 2
  • Problem
  • Updated 2 months ago
  • (Edited)
We noticed that the document is in the QUEUED status for a long time, when the document is uploaded through the API.

The same document is not delayed in the QUEUED status if I upload it via RightSignature.com.

Is it possible to shorten the time of QUEUED for API?
Photo of Alexander Ogurtsov

Alexander Ogurtsov

  • 3 Posts
  • 0 Reply Likes

Posted 2 months ago

  • 2
Photo of Artem K.

Artem K.

  • 1 Post
  • 0 Reply Likes

RightSignature.com - about 0 sec in queued status.

API - about 15 sec in queued status.


It's frustrating for our users. Could you look into this problem?