App-specific password problem

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  • Updated 6 months ago
I have enabled two-step verification and can no longer use FileZilla.  Although I can generate an app-specific password, if I try to use this in FileZilla, it says "530 Username/password not accepted..."

Also I can't find anywhere in the web interface that lists all the app-specific passwords generated.
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Ben Grundy

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Posted 7 months ago

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Leo, Official Rep

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Hi Ben,

App-specific passwords are generated on the fly with the two-factor authentication.  When using it in FileZilla, make sure you take out all the spaces (paste it somewhere else).  I would recommend generating a new password when trying again.

-Leo
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Ben Grundy

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Hi Leo,

Sorry, I missed your reply as I don't think I received a notification of it.

Anyway, I have tried generating a new app-specific password, and copied to notepad to delete the spaces before pasting in FileZilla, but FZ still gives the 530 error.

Ben
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Ben Grundy

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As an experiment, I tried using a generated password in an incognito browser window and it didn't work (with or without the spaces) - but this should have worked, I think.

Incidentally, if the password is only valid with the spaces deleted, why does 'copy to clipboard' copy the password including spaces?

Ben