Avoiding duplicate emails to users in multiple groups.

  • 1
  • Idea
  • Updated 5 years ago
  • Under Consideration
Currently, if you want to send the same message to several distribution groups at once... then any users who happens to be in several of those distribution groups, will receive multiple copies of the same email.  

A much better (smarter) functionality would be for Sharefile to first resolve the list of recipients down to a set of unique users and then send the message.  This way everyone receives ONE copy of the email.  

I cannot think of a single use case where you want users to receive the same exact message twice.

Photo of Jason Fuchs

Jason Fuchs

  • 2 Posts
  • 0 Reply Likes

Posted 5 years ago

  • 1
Photo of Ashlee Burch

Ashlee Burch

  • 676 Posts
  • 32 Reply Likes
Hi Jason, 
Thank you for this input, I will definitely bring this to the attention of our Product Managers to see if this is being considered in future updates. Someone from that team will reach out if there are any further questions.