BulkRestore throws permission denied exception

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  • Updated 2 weeks ago
  • (Edited)
Using the ShareFile Java SDK 3.1.5 I get an SFServerException while trying to restore documents using the bulkRestore method: 

apiClient.items().bulkRestore(new ArrayList<>(Collections.singletonList(itemId))).execute(); 

The following exception is thrown when passing a documentId as itemId:
com.citrix.sharefile.api.exceptions.SFServerException: Authorization failed: Item.You are not authorized to perform this operation.


However, this works perfectly when passing a folderId. Why is this? Is it intended?

Photo of Camilla Stenberg

Camilla Stenberg

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Posted 2 weeks ago

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Photo of Nick Nicholls

Nick Nicholls, Employee

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By documentId, you are referring to a ShareFile File Id?
In general, that should be fine. Do you still have access (upload/download/delete) to the folder that the deleted item was originally uploaded to?
If you want to rule out any auth issues, you can create a new folder, upload a file to it, delete the file, and then restore it. If that still doesn't work, then we can try some other things.

Thanks,
Nick