I have been using Sharefile since 2017 and was previously able to select the local disk that stored my Sharefile offline sync. I cannot figure out how to select a location on a partitioned internal hard drive for the Big-3 SF folders: Favorites, Personal Folders, Shared Folders.
Citrix Files.app now ( April 2019) seems to allow me to keep files on my desktop computer by selecting "Enable offline access" but where are they? and how do I move them to another location drive/partition?
The previous link to the files on my local hard drive was severed in the update from Sharefile.app to Citrixfiles.app, and I would like to re-link the files on the Mac with the files in the cloud, having them in both places. If re-linking is not possible I'd like to establish a new linked online set of Big-3 SF folders again.
I have a feeling the current "offline access" files are defaulting to my System drive, which is not optimal.
I'm on a iMac Pro using High Sierra 10.13.6 MacOS, using Sharefile Sync and Citrix Files.app 4.6.340
Citrix Files.app now ( April 2019) seems to allow me to keep files on my desktop computer by selecting "Enable offline access" but where are they? and how do I move them to another location drive/partition?
The previous link to the files on my local hard drive was severed in the update from Sharefile.app to Citrixfiles.app, and I would like to re-link the files on the Mac with the files in the cloud, having them in both places. If re-linking is not possible I'd like to establish a new linked online set of Big-3 SF folders again.
I have a feeling the current "offline access" files are defaulting to my System drive, which is not optimal.
I'm on a iMac Pro using High Sierra 10.13.6 MacOS, using Sharefile Sync and Citrix Files.app 4.6.340
Posted 8 months ago
Stephen Schafer
Is it possible to delete Citrix Files (and associated offline cache on my system disc) and reload the old Sharefile app that allowed me to create and move the offline files and Big-3 folders to other drives and partitions on my Mac?
My situation being that: If I were to have all the files in my Cytrix cache set for offline access, then it would completely fill (overfill) my system disc and effectively kill my computer.
One of the reasons I was previously so happy with Sharefile is it did exactly what I needed it to do, and now it appears it doesn't because of an upgrade.
Kyle Castellon
1) Expand the dashboard for the Citrix Files for Mac app by clicking on the icon in the menu bar.
2) Click on the menu button represented by the '. . .'
3) Click on the "Help" menu option
4) Click on "Uninstall Citrix Files" option
This will uninstall the app for you
To install the Sync for mac app, please click on the "Apps" option from the dashboard after logging in to the Citrix Files web application. From there you can download the Sync tool which should be located toward the bottom of the page.
Please let me know if you have any other questions or if there is anything else I can help you with.
liwanaga
Stephen Schafer
KyleH, Software Engineer
https://community.sharefilesupport.com/citrixsharefile/topics/release-notes-citrix-files-for-mac-v19...
Stephen Schafer
Do you mean the 19.11 Release of Citrix Files?
KyleH, Software Engineer
Berkin Ugurlu
liwanaga
Chris
GPO: Cache Location
Registry: create an expandable string value entry called CacheLocation under Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Citrix\Citrix Files and add the path as the string's Data.