Citrix Files 7.1.2 iOS Reintroduced PDF Corruption Bug

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  • Updated 1 year ago
Hi Citrix Team

The recent update to Citrix Files for iOS 7.1.2 reintroduced a bug that was previously fixed in ShareFile 7.1. The issue is PDF files with scanned image pages. Pages become corrupted and appear white with a distorted line down the side when saving PDF files after making edits, such as adding annotations, bookmarks or deleting/moving pages. Previously the dev team identified the issue and resolved it with an update from the backend PDF provider. It appears there is now a regression in the latest version reintroducing the issue.

We had a previous technical support ticket raised for this, SR# 77642461. Our technical support has since expired and we are unable to re-raise a ticket regarding this issue.
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Posted 1 year ago

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