Citrix Files configuration file | MAC OS X

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  • Updated 3 months ago
HI everybody,

I'm looking for the file that keep the settings ( .plist ? ) of the Citrix Files application once it has been configured, does anybody know where it is located ? I noticed that after uninstalling and re-installing the application, the settings are kept, no need to re-enter the sub-domain nor re-authenticating.

Your help would be much appreciated :)

Cheers
Aurelien
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Aurelien De Canck

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Posted 3 months ago

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KyleH, Software Engineer

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Hello Aurelien,

The .plist file for Citrix Files can be found at: ~/Library/Preferences/com.sharefile.desktop.widget.plist
Not all configuration settings are stored in this file.  Authentication related information is stored in the user's keychain of macOS.  These entries should be removed when uninstalling the app, though it sounds like something unexpected happened during that process.  How were you uninstalling the app?  

Thanks,
-Kyle
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Aurelien De Canck

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HI Kyle,

Many thanks for your reply Kyle.

I uninstalled Citrix Files by just moving the App to the Bin. I can't find the option of uninstalling it from the Application preferences as per Citrix documentation, i don't know why.

But the thing we are trying to achieve, is to check how we could preset the application configuration. Basically, we would like to be able to deploy the application to our user's devices, with pre-configuring the Sharefile subdomain, as well as the option of using the company credentials authentication ( we are using SAML / SSO ).

That can be achieved on windows environment with GPO, but we are trying to check how we can do it on MAC OS. From Citrix support, it looks not possible, just trying to dig out information about a customized possibilty to achieve it. 

We already got some information form Citrix Support in the same direction than your answer, telling us that some information is bound to the user keychain. 

Do you see any possibility to achieve what we want to do ? 

Cheers
Aurelien