Citrix Files for Mac vs ShareFile Sync for Mac

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  • Updated 1 month ago
  • (Edited)
I'm confused about which tool I should have our users install on Macs: Citrix Files or Sharefile Sync.

https://www.citrix.com/downloads/sharefile/clients-and-plug-ins/citrix-files-for-mac.html
https://www.citrix.com/downloads/sharefile/clients-and-plug-ins/sharefile-sync-for-mac.html

Is the difference that Sharefile Sync files are saved to local drive and are accessible even if offline, whereas Citrix Files requires a connection and authentication?

We have IP restrictions on our Sharefile account and are wanting to make sure that people do not access the files when they bring their computers off network. Based on this, I believe that Sharefile Sync would not work because the files would be saved locally and could be accessed later.

I appreciate the advice, thank you!
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Ross Bender

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Posted 4 months ago

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Chris Anderson, Product Manager

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Hi Ross, 

"Is the difference that ShareFile Sync files are saved to local drive and are accessible even if offline, whereas Citrix Files requires a connection and authentication?"

Yes this is correct. However, Citrix Files for Mac also offers significantly more features, such as: 
  1. additional right click menus like share, right, view details (including previous versions), initiating approval workflows, add file / folder to favorites, etc
  2. manage permissions on folders directly from Finder
  3. Access to all your files - cloud storage, on-premises storage, Network Shares, SharePoint, Office 365 (SharePoint Online, OneDrive for Business and Personal Cloud Connectors (Dropbox, Box, Google Drive and OneDrive).

While, today, Citrix Files for Mac / Windows do not support Offline Access, we will be offering a beta of this feature in a few months and have a public release later this year / early next year. At some point next year (possibly Q2, maybe a little later), we will be upgrading ShareFile Sync for Mac / Windows to Citrix Files for Mac / Windows. Note: The end goal of Citrix Files for Mac / Windows is that it will support most, if not all, of the features in Drive Mapper, Desktop App and Sync, and will be upgrade from those tools.

I hope this helps.
Chris
(Edited)
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JEBE

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Hi, from many years of experience I would recommend to switch to the Citrix Files client. We have been working with the sync client for years with hundreds of users on Mac and have seen too many problems with stalling  syncs and files disappearing into the blue. Users are not paying attention to the status of the sync client , resulting in working on unsynced versions of their files. Even worse are users filling up their relative small SSD in the mac when syncing too much files.
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Greg Nequist

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Hello, Are there plans to add the "require recipients to enter name and email" option to Citrix Files for Windows?  We initiate a lot of transfers and need to know who downloads the documents.  I know they can put bogus information in the form, but this at least gives us more information then Anonymous.
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Prabhat Tyagi, Engineering

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Hi Greg,

Require Recipient to log in is an option inside Settings. By default it is off. I believe this is what you are looking for? 





Cheers
Prabhat Tyagi

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Greg Nequist

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This is what I would like to see added, this option is available from the web but not the app.