Citrix files for MobileIron crashes after update of app

  • 1
  • Problem
  • Updated 3 weeks ago
After update last week for Citrix Files (ShareFile) for MobileIron, the app crashes as soon as you want to connect to a personal folder or network share.
Photo of Karimski

Karimski

  • 3 Posts
  • 0 Reply Likes

Posted 4 weeks ago

  • 1
Photo of Kyle Castellon

Kyle Castellon

  • 5 Posts
  • 1 Reply Like
Hi Karimski,
Thanks for bringing this to our attention. I've done some initial debugging and believe it is an issue with MobileIron. I've reached out to them and am waiting for a response. I'll update you once I hear back from them.
Regards,
Kyle Castellon
Photo of Karimski

Karimski

  • 3 Posts
  • 0 Reply Likes
Hi Kyle,

Is it possible to publish the previous version of  Citrix files for MobileIron? Everything worked fine with that version.

Regards,

Karim van Uggelen
Photo of Kyle Castellon

Kyle Castellon

  • 5 Posts
  • 1 Reply Like
Hi Karimski, what version of the Citrix Files MI app were you using previously?
Photo of Karimski

Karimski

  • 3 Posts
  • 0 Reply Likes

Hi Kyle,

The working version of ShareFile for MobileIron was 7.2.1

Thx again!

Karim