Citrix Files for Outlook v6.3.21.1 causing Outlook Today to become blank in Outlook 2016

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  • Updated 2 weeks ago
We recently updated our plugin to v6.3.21.1 and have noticed that Outlook Today no longer works. I've uninstalled the plugin to confirm that Outlook Today resumes showing information. However, if i reinstall the plugin, the Outlook Today page is blank. 
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Patrick Trumps

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Posted 2 months ago

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Hans Hegeman

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Patrick Trumps

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That registry key did not exist on my machine. On a different user's machine, it did exist and I removed it but the same issue of Outlook Today being blank persists. Worth mentioning, this not isolated to one machine, it's all of our machines. Windows 10 64bit, Office 2016 32bit.
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Hans Hegeman

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Same problem here. I'm waiting for a new version of the plugin.
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Ryan Orlando

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Tried deleting that registry key and the ones listed here https://support.microsoft.com/en-us/help/3099890/outlook-today-displays-no-information-under-section... but still the problem exists.  Started when we upgraded to v6.3.21.1 over this weekend.

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Markus

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Hi,
same problem here that registry key did not exist on our Windows Server 2016 (Citrix XenApp 7.15 CU4) with Outlook 2010. The reg. keys does not exist under HKCU and under HKLM it has no effekt if i remove the key outlook.exe (WOW6432)
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Ryan Orlando

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I just tested, and this is still broken in v6.4.20.0
Anyone find a fix for this?