Citrix Files Outlook Plugin (6.x) SSO registry keys

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  • Updated 4 days ago
  • (Edited)
Hi all,
does the new Citrix Files Outlook Plugin (6.x) need different SSO registry keys than the Version 5.x ?

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quoxx DE

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Posted 4 weeks ago

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Douglas Goodman, Employee

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We've made some enhancements to our authentication flow, which does include some changes to how the Citrix Files for Outlook uses the SSO registry keys. What we've done should make it easier to configure the add-in. Are you having a specific issue logging in?
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quoxx DE

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Thanks for the answer. According to the registry keys, the plugin should connect to abc.sharefile.eu, but the connection to abc.sharefile.com is tried. For reasons of data protection, we are not allowed to connect to this address even if a redirect occurs. How can we redefine abc.sharefile.eu?



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Douglas Goodman, Employee

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I've looked into this and I'm seeing the same issue. There is a bug preventing login directly to sharefile.eu in 6.0. Thank you for bringing this to our attention. I'll reply here when we have a solution.
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Douglas Goodman, Employee

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As a workaround, please continue using version 5.3, until a fix is released. We're sorry about the inconvenience.
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Douglas Goodman, Employee

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The latest 6.1 release is now available on the Apps page and it should address the issue.