Citrix Files vs Sharefile Desktop vs Sharefile Sync

  • 2
  • Question
  • Updated 2 weeks ago
Is there guidance available to explain the differences between Citrix Files, Sharefile Desktop, and Sharefile sync?  We're trying to figure which of these apps would be beneficial to install, but can't seem to find a comparison.  These apps seem similar, but I suspect there are differences that exist that might make one more valuable to us.
Photo of Bruce

Bruce

  • 1 Post
  • 0 Reply Likes

Posted 2 weeks ago

  • 2
Photo of Kevin Glenn

Kevin Glenn, Senior Technical Support Engineer

  • 136 Posts
  • 12 Reply Likes
Hi Bruce,

Great question! Currently Citrix Files and Sync both give you access to your files through Windows explorer interface, however, Sync will store the files locally for offline access while Citrix Files currently virtually displays them until accessed. Desktop app utilizes a custom GUI with a combination of both offline access and virtually displayed files until accessed.

With that said, the end goal of Citrix Files for Mac / Windows is that it will support most, if not all, of the features in Drive Mapper, Desktop App and Sync, and will be an upgrade from those tools,

A bit more detailed information can be found in this thread: https://community.sharefilesupport.com/citrixsharefile/topics/citrix-files-for-mac-vs-sharefile-sync...

Photo of Prabhat Tyagi

Prabhat Tyagi, Employee

  • 98 Posts
  • 3 Reply Likes
Hi Bruce, 

Both Citrix Files (currently the v4.2 version*) and ShareFile Desktop provide on demand access to ShareFile files. Citrix Files provides native integration with the explorer (and Finder on Mac) and ShareFile Desktop is a custom UI based application. Both of these allow access to files in ShareFile as well as connectors (Personal Cloud Connectors, One Drive For Business, CIFS, SharePoint etc) . Citrix Files being on demand solution, downloads and caches only recently used files, and hence does not consume significant disk space on the local computer. This flexibility to access content natively on demand, also lends Citrix Files as a preferred solution in a Citrix Virtual Apps and Desktops environment (formerly Xen App and Xen Desktop). Citrix Files also provides a comprehensive set of capabilities for various ShareFile operations related to sharing, requesting, workflows and signature, folder permissions, admin controls (for deployment, access, and usage).

ShareFile sync on the other hand synchronizes ShareFile files on the computer. The advantage with Sync is that the sync'ed folders/files are available in an offline mode, and user can access and work on these even when the network is absent. Though this would mean that Sync would need equivalent disk space on the local computer. Also with Sync connectors are not supported, so if connectors access is your requirement, then Citrix Files is the solution.


The following links may also be useful: https://www.citrix.com/blogs/2018/08/28/three-in-one-announcing-citrix-files-for-windows-and-mac-to-...

Cheers
Prabhat Tyagi
Photo of Prabhat Tyagi

Prabhat Tyagi, Employee

  • 98 Posts
  • 3 Reply Likes
Appears my message overlapped with Kevin's. 

Bruce, if you have any specific use case / environment, we would be happy to provide more pointers on the right app to use. Though as Kevin also said, if offline access is the need, please use ShareFile Sync else for other environment/user cases (connectors access, virtual environment etc) Citrix Files should serve the needs. We are also working on brining offline access capability into Citrix Files in one of the future releases.

Cheers
Prabhat Tyagi