Citrix Share file Outlook plugin - no responses received when recipient uses Respond button in email

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  • Updated 3 months ago
We are running Citrix Share file Outlook plugin for email encryption. When an email is sent to an external source with encryption on it offers the recipient a button to reply. Recipients have used this button to respond but none of the responses are being received by the sender. Has anyone else experienced this problem or found a solution?
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Julie

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Posted 3 months ago

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