Citrix Sharefile Mobile Crashes after update!

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  • Updated 3 months ago
  • (Edited)
Hi there,

So after updating the Android app Citrix Sharefile Mobile it crashes.
Talking here about the latest update 6.7 which is available since today.

Having these problems on multiple phones, all on the latest version of android.
Haven't seen any topics about this so far.

After closing the app, it's coming up with the notifications that it's not working.
The battery of the phone is going down really fast because of this.

Perhaps anyone here that has a solution for this?
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Martijn

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Posted 3 months ago

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Leo, Official Rep

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Hi Martijn,

We are aware of the issue and ask that you subscribe to the latest update on http://status.sharefile.com/ in order to track when the problem is fixed.

On my Android, I've found that if you can (eventually) get to your settings and force stop the application, it'll stop constantly crashing at least.

-Leo
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Arnaud Pain

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Problem also appear on Android v6.0.1

Arnaud
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Arnaud Pain

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Solved!
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Martijn

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Yes I've seen the update 6.71.

Thank you for responding so fast.