Client changed their email address.

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  • Problem
  • Updated 1 year ago
In Admin Module, shows their old address.  When I update, system states user already exists.
Photo of Melissa Unnever

Melissa Unnever

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Posted 1 year ago

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Photo of Chris


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What you have to do is use the api to actually delete the most likely alternative email. It's kind of a pain but really easy to do. I am not sure if this is by design within Sharefile but I have had to do it a few times.