Client Users Can't Add New Users

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  • Updated 2 months ago
We have just learned that Client Users ability to Add Users to folders has been removed. This is a very important  tool that we need our users to have. If they cannot  add a user they need to be able to create a link that can be sent so that outside parties can upload data. 
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Jimmy Holmes

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  • Bummed

Posted 3 months ago

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Mark

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We have just run into the same issue. we are now having to look at alternative solutions to allow the clients to create and maintain their own folders.
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Jimmy Holmes

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This was one of the features that we needed to have in order to use ShareFile. Not having this feature is a huge deal breaker for us. Let us know what alternatives you are looking at. Thanks! 

 
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Amelie

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Hi, we are using Citrix Files in our organization and we are concerned about this.

We just tested this on the web interface and a client user can still add another person to a folder. Can you give more details to reproduce this behaviour ?
Thanks!
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Jimmy Holmes

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Yes, that is correct. Client Users can still add/invite other client users, but that is not what we were concerned about. I'm taking about the ability for Client Users to be able to create a link that could be easily emailed that allowed remote parties to upload data to a desired folder. It's a hassle to get many remote parties to go through the steps of finishing the ShareFile account creation, and then login to upload the data.