Created PDFs in ShareFile become 0kb

  • 1
  • Problem
  • Updated 1 year ago
I have been using PDF Annotator for years to merge and edit PDFs for my work. Lately when I create PDFs, they originally show up in my Sharefile folders as their proper size, but later I come back to find them all turned to 0kb and unable to be opened. This does not seem to happen when downloading PDFs that others have uploaded, or when uploading PDFs to Sharefile - only when creating new PDFs. The issue appears to stem from creating PDFs on a network drive. I would love to know if there is a fix for this, since this is a big part of my work. Thank you!
Photo of Agustin de la Mora

Agustin de la Mora

  • 3 Posts
  • 0 Reply Likes
  • frustrated

Posted 1 year ago

  • 1
Photo of miles


  • 5 Posts
  • 1 Reply Like
I am experiencing the same for more than 2 weeks now.  Originally I thought its just on my end.