Default - Links NEVER Expire

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  • Updated 10 months ago
Hi! I need to be able to have links NEVER expire. We send links to all of our distributors for them to download quotes, and sometimes they need to get back to the quote  a month, or even a year later, etc. If they have not downloaded them, and the links expire, they have no way to get back to them other than to ask us for new links. How can this be achieved? Thanks!
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Josh Allen

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Posted 10 months ago

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Leo, Official Rep

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Hi Josh,

If the files are uploaded to a folder that does not have a retention policy, you can set a Share link to never.

If you are using the default Share options, those go into the File Box, which have a retention policy of 180 days by default.  Alternatively, if you upload files with the Outlook Plugin tool, it has a "never" expire setting that will override the file box's retention settings.