Delete Shared Folder

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  • Updated 3 months ago
We create individual folders based on a template.  The template has been updated but some of the individual client folders have empty folders that we want to delete.  I click on delete and it tells me I don't have permission to do so.  Even the Admin has tried and was denied.  
Is there a way to delete folders created by a template?
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Posted 3 months ago

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Leo, Official Rep

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Hi Kim,
If a folder is included on a template, then you cannot delete it individually.  You can either delete the folder on the template or disassociate the specific folders from the template.  

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Ryan Jensen, Official Rep

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Here is the article with this information -