Drive Mapper v 4.3.106

  • 1
  • Problem
  • Updated 1 month ago
This version stop letting us save DWG files or do not support this type of files that our company uses a lot.

When can we get a new version that will support these files otherwise sharefile will not suite to our needs.  I don't understand why it was release and will take out.
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miles

  • 5 Posts
  • 1 Reply Like

Posted 3 months ago

  • 1
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Rakesh Kumar, Employee

  • 21 Posts
  • 4 Reply Likes
@Miles

Sorry for the inconvenience!
We are currently working on this issue. Will update the forum as soon as fix becomes available.
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Prabhat Tyagi, Engineering

  • 159 Posts
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Miles,

Apologies for the issue we introduced. If you are blocked, please download the previous version (v4.2) from https://citrix.sharefile.com/share/getinfo/s1ed00ddfa0c43189 . We will provide a fix for the issue with v4.3 as soon as we resolve it. 

Please remember to skip updating to v4.3 if the v4.2 app prompts you to. 

Cheers
Prabhat Tyagi
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Lenny Soletti, Official Rep

  • 26 Posts
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Hi Miles,
We just released a new version of Citrix Files for Windows, v4.4, which addresses issues with DWG Files. Can you please install this version and let us know if this resolves your issue?

Release Notes: https://community.sharefilesupport.com/citrixsharefile/topics/release-notes-citrix-files-for-windows...
 
Download Page: https://www.citrix.com/downloads/sharefile/clients-and-plug-ins/citrix-files-for-windows.html

Thank you,
Lenny