Email me when files are accessed OPTION

  • 1
  • Question
  • Updated 2 months ago
If send a File with EMAIL ME WHEN FILES ARE ACCESSED option selected  to our customer .
I cant get any Email from customer after they downloded my FILE.

any idea?
Thanks
Photo of orkun

orkun

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Posted 3 months ago

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Photo of Marques Deane

Marques Deane, Employee

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Hi Orkun,

Please make sure you whitelist the following domains to make sure you are receiving the emails when someone access your files:



https://support.citrix.com/article/CTX208325

Let me know if this helps

Thanks,

Marques Deane
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orkun

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Hi Marques
I will check it. Now i added all addresse to the firewal .I will check and test today and i will let you know.
Orkun