Email notifications on downloads should list Employee Organization

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  • Idea
  • Updated 4 months ago
At present, email notifiers inform us of someone downloading a file, but it only provides the Name of the user, not their Organization.  I have 100's of clients from >100 organizations, I can't remember everyone.

What I need to do now is login to Sharefile and find this user, through a number of clicks to determine data that could very easily have been added to the produced email.

Please add this "easy" enhancement to email notifiers, or make it customizable to add this or other client fields into the email description so that we can receive the data that is more useful for our needs.

Photo of Neil


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Posted 1 year ago

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Photo of Henri


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I second this request. Currently Employee users do get the full user info (name, email address, company), but Client users with Admin permission get the name only. This is useless, as we have multiple users with the same name (while from different Companies). Please provide full user info (or at least Company name) to Client users (with Admin permission) too.